Current answer
Qualys experienced a minor incident: US Platform 4: VM Scans Erroring Out (IM-12906). ServiceAlert observed recovery on Oct 8, 2026.
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Incident Lifecycle
Affected Components
Vulnerability Management (VM)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 8, 2026 at 11:39 AM UTC
Investigating
The Qualys Cloud Platform Operations team is currently investigating an issue where VM scans are encountering errors. We will provide further updates as they become available.
The ticket reference for this activity is: IM-12906
The ticket reference for this activity is: IM-12906
Oct 8, 2026 at 11:15 AM UTC
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