IN Platform1: CSAM asset information is not loading (IM-12838)
View the provider incident record →Current answer
Qualys experienced a minor incident: IN Platform1: CSAM asset information is not loading (IM-12838). ServiceAlert observed recovery on Aug 28, 2026.
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Incident Lifecycle
Affected Components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 27, 2026 at 11:41 PM UTC
Investigating
The Qualys Cloud Platform Operations team is currently investigating an issue where asset information is not loading.
We will provide further updates as they become available.
We will provide further updates as they become available.
Aug 27, 2026 at 9:19 PM UTC
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