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US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886]

Minor Impact Resolved Duration: 16h 10m October 6, 2026
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Current answer

Qualys experienced a minor incident: US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886]. ServiceAlert observed recovery on Oct 6, 2026.

Official Qualys status page Current Qualys status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring Monitoring
Affected Components
Container Security (CS)

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 6, 2026 at 3:44 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 6, 2026 at 3:42 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 6, 2026 at 2:25 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 where the users may experience a delay in scan processing for containers.

Further updates will be shared as they become available.

Ticket Reference for this incident: IM-12886.
Oct 6, 2026 at 3:14 AM UTC
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