Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery
View the provider incident record →Current answer
OpenText experienced a minor incident: Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. ServiceAlert observed recovery on Aug 28, 2026.
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Incident Lifecycle
Affected Components
Desktop Messaging BMS
Incident Timeline
Investigating
Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3987893
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3987893
Aug 28, 2026 at 5:16 PM UTC
Investigating
Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3987893
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3987893
Aug 28, 2026 at 4:15 PM UTC
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