Zix - Hosted Exchange Some users may receive Error 500 when accessing OWA
View the provider incident record →Current answer
OpenText experienced a minor incident: Zix - Hosted Exchange Some users may receive Error 500 when accessing OWA. ServiceAlert observed recovery on Oct 7, 2026.
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Incident Lifecycle
Affected Components
Zix Hosted Exchange
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Oct 7, 2026 at 3:27 PM UTC
Monitoring
Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500.. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM4013681
Tracking Number: IM4013681
Oct 7, 2026 at 3:27 PM UTC
Investigating
Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4013681
Tracking Number: IM4013681
Oct 7, 2026 at 1:53 PM UTC
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