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Lightspeed Retail (X-Series): Retail POS iOS Crashes

Critical Impact Resolved Duration: 1h 32m September 29, 2026
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Current answer

Lightspeed experienced a critical incident: Lightspeed Retail (X-Series): Retail POS iOS Crashes. ServiceAlert observed recovery on Sep 29, 2026.

Official Lightspeed status page Current Lightspeed status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring Monitoring
Affected Components
Retail POS for iPadOS

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
Sep 29, 2026 at 2:58 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 29, 2026 at 2:57 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 29, 2026 at 1:57 AM UTC
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