Current answer
Lightspeed experienced a critical incident: Errors - Issues processing split payments. ServiceAlert observed recovery on Aug 27, 2026.
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Incident Lifecycle
Affected Components
Retail POS
Incident Timeline
Monitoring
We identified the root cause, and deployed a fix. If you still observe this behaviour make sure to refresh your browser to ensure you get the latest updated code.
Aug 27, 2026 at 4:37 AM UTC
Investigating
We are currently investigating an issue where a sale can be completed when there is still outstanding balance after split payments.
Aug 27, 2026 at 4:06 AM UTC
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