LS Pay Payment processing degraded for R-series, C-series and few L-series
View the provider incident record →Current answer
Lightspeed experienced a minor incident: LS Pay Payment processing degraded for R-series, C-series and few L-series. ServiceAlert observed recovery on Oct 20, 2026.
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Incident Lifecycle
Affected Components
Lightspeed eCom (Europe)
Lightspeed eCom (North America & Australia)
Lightspeed Payments
Integrated Payments
Incident Timeline
Monitoring
A fix has been implemented for the payment services affecting R-Series, L-Series, and C-Series. We are monitoring the situation closely and will provide further updates as they become available.
Oct 16, 2026 at 4:04 PM UTC
Investigating
Our payment services for R-Series, L-Series, and C-Series are currently experiencing an issue. We are investigating the cause and will provide further updates as they become available.
Oct 16, 2026 at 3:44 PM UTC
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