Current answer
Gorgias experienced a major incident: Issues with closing tickets. ServiceAlert observed recovery on Sep 15, 2026.
Looking for an update now? Check the current status, or follow Gorgias for future changes.
Incident Lifecycle
Affected Components
Web App
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 15, 2026 at 11:06 AM UTC
Investigating
We are currently investigating this issue.
Sep 15, 2026 at 10:42 AM UTC
Was your business affected by this Gorgias outage?
Follow Gorgias and route available status alerts to email or a team channel.