Cloud service provider network incident may affect a subset of Gorgias Customers
View the provider incident record →Current answer
Gorgias experienced a major incident: Cloud service provider network incident may affect a subset of Gorgias Customers. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
REST API
Google Cloud Platform Google Cloud Networking
Live Chat
Incident Timeline
Monitoring
We are seeing signs of recovery, we are continuing to monitor our services
Sep 1, 2026 at 4:24 PM UTC
Investigating
We are currently investigating this issue.
Sep 1, 2026 at 3:21 PM UTC
Investigating
We are currently investigating this issue.
Sep 1, 2026 at 3:19 PM UTC
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