Current answer
eVetPractice (IDEXX) experienced a minor incident: Delayed Results in VetConnect PLUS. ServiceAlert observed recovery on Sep 25, 2026.
Official eVetPractice (IDEXX) status page Current eVetPractice (IDEXX) status
ServiceAlert observed status change:
Provider-reported start: . Notice published: .
Looking for an update now? Check the current status, or follow eVetPractice (IDEXX) for future changes.
Incident Lifecycle
Affected Components
Diagnostic Results
Web
Mobile
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Sep 24, 2026 at 9:44 PM UTC
Investigating
You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Sep 24, 2026 at 8:44 PM UTC
Investigating
Triaging the Root cause
Sep 24, 2026 at 8:43 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 24, 2026 at 8:28 PM UTC
Investigating
You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Sep 24, 2026 at 8:28 PM UTC
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