Current answer
eVetPractice (IDEXX) experienced a minor incident: IHD Ordering Delay. ServiceAlert observed recovery on Oct 14, 2026.
Official eVetPractice (IDEXX) status page Current eVetPractice (IDEXX) status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Ordering - In House Diagnostics
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 14, 2026 at 4:09 PM UTC
Investigating
You may experience a delay when submitting an IDEXX In House Diagnostic (IHD) Order within your Practice Information Management Software. Our team is investigating the issue.
As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause.
We will provide an update no later than 11 am ET on Wednesday October 14th.
As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause.
We will provide an update no later than 11 am ET on Wednesday October 14th.
Oct 14, 2026 at 1:31 PM UTC
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