Current answer
eVetPractice (IDEXX) experienced a minor incident: inVue Dx Blood Results Delay. ServiceAlert observed recovery on Oct 14, 2026.
Official eVetPractice (IDEXX) status page Current eVetPractice (IDEXX) status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Ordering - In House Diagnostics
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 14, 2026 at 4:08 PM UTC
Investigating
Some inVue Dx blood test runs may stay in “Processing” longer than expected due to a system issue, which may delay results. Our team is actively working on a resolution.
Please keep “Processing” runs in place unless you no longer need the results. Canceling a run will prevent it from completing, and most runs should resume processing automatically once the system is fully restored.
We truly appreciate your patience and your partnership with IDEXX. We apologize for the interruption in blood morphology result availability and for any inconvenience this may cause.
We will provide an update no later than 11:30 am ET on Wednesday, October 14th).
Please keep “Processing” runs in place unless you no longer need the results. Canceling a run will prevent it from completing, and most runs should resume processing automatically once the system is fully restored.
We truly appreciate your patience and your partnership with IDEXX. We apologize for the interruption in blood morphology result availability and for any inconvenience this may cause.
We will provide an update no later than 11:30 am ET on Wednesday, October 14th).
Oct 14, 2026 at 1:59 PM UTC
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