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DVMI - Large Images failing during zip process

Minor Impact Resolved Duration: 2h 7m October 5, 2026
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Current answer

eVetPractice (IDEXX) experienced a minor incident: DVMI - Large Images failing during zip process. ServiceAlert observed recovery on Oct 5, 2026.

Official eVetPractice (IDEXX) status page Current eVetPractice (IDEXX) status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
DVMInsight

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 5, 2026 at 5:44 PM UTC
Investigating
Investigating: DVMI large images are failing during the zip process, and downloads may not complete. Our team is investigating and will post an update soon.
Oct 5, 2026 at 4:48 PM UTC
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