ezyVet - AWS outage - Potential impact for ezyVet customers in USW2
View the provider incident record →Current answer
eVetPractice (IDEXX) experienced a minor incident: ezyVet - AWS outage - Potential impact for ezyVet customers in USW2. ServiceAlert observed recovery on Sep 4, 2026.
Official eVetPractice (IDEXX) status page Current eVetPractice (IDEXX) status
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Incident Lifecycle
Affected Components
ezyVet Software: USA and Canada West
Incident Timeline
Monitoring
AWS have advised they are seeing early signs of recovery and resolution of this incident and are continuing to monitor the situation.
We are continuing investigations into any specific impacts for ezyVet customers and will provide additional updates as monitoring continues.
We are continuing investigations into any specific impacts for ezyVet customers and will provide additional updates as monitoring continues.
Sep 3, 2026 at 11:38 PM UTC
Monitoring
AWS have advised they are seeing early signs of recovery and resolution of this incident and are continuing to monitor the situation.
We are continuing investigations into any specific impacts for ezyVet customers and will provide additional updates as monitoring continues.
We are continuing investigations into any specific impacts for ezyVet customers and will provide additional updates as monitoring continues.
Sep 3, 2026 at 10:52 PM UTC
Investigating
Our technical team are currently investigating the impact of an Amazon Web Services (AWS) outage that may be impacting ezyVet customers.
We are working to determine the exact impact but ezyVet customers in USW2 region may experience instability within ezyVet and impact to third party integration functionality with ezyVet.
Updates on the AWS incident can be found via their status page here: https://health.aws.amazon.com/health/status
We will provide updates as we have more detail available ...
We are working to determine the exact impact but ezyVet customers in USW2 region may experience instability within ezyVet and impact to third party integration functionality with ezyVet.
Updates on the AWS incident can be found via their status page here: https://health.aws.amazon.com/health/status
We will provide updates as we have more detail available ...
Sep 3, 2026 at 10:09 PM UTC
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