Current answer
eVetPractice (IDEXX) experienced a minor incident: Zip bottleneck due to large image. ServiceAlert observed recovery on Sep 24, 2026.
Official eVetPractice (IDEXX) status page Current eVetPractice (IDEXX) status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
VMS Pro
Incident Timeline
Monitoring
Backlog is down considerably. We will continue to monitor.
Sep 23, 2026 at 11:48 PM UTC
Identified
The Dev Team has identified an issue with the zip process, caused by a, abnormally large image file. More resources have been given to the process to help process the requests, but this could take some time.
This only impacts the zip process.
This only impacts the zip process.
Sep 23, 2026 at 10:06 PM UTC
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