New Multi-region uptime checks and custom-domain status pages

Delays in some data being updated in Vello to USW2 ezyVet sites

Minor Impact Resolved Duration: 17m September 21, 2026
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Current answer

eVetPractice (IDEXX) experienced a minor incident: Delays in some data being updated in Vello to USW2 ezyVet sites. ServiceAlert observed recovery on Sep 21, 2026.

Official eVetPractice (IDEXX) status page Current eVetPractice (IDEXX) status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
ezyVet Vello

Incident Timeline

Investigating
Customers based in the us-west-2 region may be experiencing a delay in data being updated in Vello.

We're actively investigating the issue and will provide an update shortly.
Sep 21, 2026 at 8:38 PM UTC
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