Current answer
DocuSign experienced a major incident: AU Site Outage (Incident 4840). Resolved on May 8, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow DocuSign for future changes.
Affected Components
eSignature / AU
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2026-05-08 01:45 AM UTC until 03:09 AM UTC
Customers may have experienced errors from 2026-05-08 01:45 AM UTC until 03:09 AM UTC
May 8, 2026 at 3:24 AM UTC
Monitoring
We have implemented a mitigation and are monitoring the results.
May 8, 2026 at 3:03 AM UTC
Investigating
We are continuing to investigate this issue.
May 8, 2026 at 2:35 AM UTC
Investigating
We are currently investigating this issue.
May 8, 2026 at 2:09 AM UTC
Was your business affected by this DocuSign outage?
Follow DocuSign and route available status alerts to email or a team channel.