New Multi-region uptime checks and custom-domain status pages

Partial Outage – Newly submitted UGC

Major Impact Resolved Duration: 103d 15h 49m May 8, 2026

Incident Lifecycle

Identified Identified Identified

Incident Timeline

Identified
Bazaarvoice continues working to resolve the availability issues for new UGC submissions. We will provide an update at the time designated below, or sooner if new information becomes available.

<b>NEXT UPDATE:</b>
May 11th, 2026, 4AM CDT
May 8, 2026 at 7:06 PM UTC
Identified
Bazaarvoice continues working on fully restoring the availability of the newly submitted UGC. We will provide an update at the time designated below, or sooner if new information becomes available.

<b>NEXT UPDATE:</b>
May 8th, 2026, 12PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 ...
May 8, 2026 at 1:00 PM UTC
Identified
Bazaarvoice has identified an issue affecting all clients that is causing a delay in newly submitted content across Portal Ratings & Reviews, Insights, Reports, and Syndication.
Our engineering team has identified the root cause and is actively working to restore the functionality. We will provide an update at the time designated below, or sooner if new information becomes available.

<b>NEXT UPDATE:</b>
May 8th, 2026, 8AM CDT

If you have any questions, please contact Bazaarvoice Support via...
May 8, 2026 at 10:20 AM UTC
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