BULK Feed Delivery Delay — US Region

Bazaarvoice confirms that feed processing has been completed and all affected feed files - including DCE, Rating, Standard Client, and Partner Export feeds - have been successfully delivered to their respective destinations. No data loss or loss of functionality occurred as a result of this event.

We will continue monitoring this incident to ensure full resolution and provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE:
August 5th, 202...

We are continuing to actively monitor the pipeline to ensure feed deliverability. Feed processing remains delayed at this time. We will provide our next update at the time designated below or as soon as new information becomes available.

<b>Next Update:</b>
August 4th, 2026, 5:00PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800...

Bazaarvoice has detected an issue affecting the delivery of automated feed files for clients in the US region, including DCE, Rating, Standard Client, and Partner Export feeds. While all client data remains secure and fully intact, feed deliveries are currently running with a delay of approximately five hours. Our engineering team is actively working to resolve the bottleneck.

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<b>Next Update:</b>
August 04th, 2026, 9:00AM CDT

If you have any questions, please contact Bazaarvoice Sup...