Bazaarvoice Outage History
Uptime record, past incidents, and downtime history for Bazaarvoice.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 33.3% | 12 | 8 |
| April 2026 | 60% | 30 | 12 |
| March 2026 | 50% | 4 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Partial Outage – Newly submitted UGC
Started: May 8, 10:20 AM
identified
Bazaarvoice continues working to resolve the availability issues for new UGC submissions. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
May 11th, 2026, 4AM CDT
May 8, 7:06 PM
identified
Bazaarvoice continues working on fully restoring the availability of the newly submitted UGC. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
May 8th, 2026, 12PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 ...
May 8, 1:00 PM
identified
Bazaarvoice has identified an issue affecting all clients that is causing a delay in newly submitted content across Portal Ratings & Reviews, Insights, Reports, and Syndication.
Our engineering team has identified the root cause and is actively working to restore the functionality. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
May 8th, 2026, 8AM CDT
If you have any questions, please contact Bazaarvoice Support via...
May 8, 10:20 AM
April 2026
Degradation - Recent data missing in Export Feeds and Network Reports/Insights data starting April 25th
Started: Apr 28, 7:31 PM
monitoring
Bazaarvoice has delivered the missing April 29th Cloud SEO feeds, bringing all feed deliveries up to date. We continue monitoring the situation to ensure no further disruptions occur.
Monitoring will continue until full resolution of the issue is confirmed.
<b>NEXT UPDATE:</b>
May 4th, 2026, 4AM CDT
May 1, 7:51 PM
monitoring
Bazaarvoice systems have caught up in delivering all the missing feeds that were affected by the issue, with the exception of the Cloud SEO Feeds. These feeds with missing data from the 29th of April are planned to be delivered on the 1st of May 19:00 UTC.
Bazaarvoice will continue to monitor the status of the data and feeds to ensure there are no further delays, disruptions or data degradation.
<b>NEXT UPDATE:</b>
May 1st, 2026, 5PM CST
If you have any questions, please contact Bazaarvoi...
May 1, 9:20 AM
identified
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:
* Standard Client Feed (Full/Incremental)
* Ratings Feed
* Displayable Content Export / DCE
* Partner Export Feed
* SEO Feeds
April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:
* Incremental Standard Client Feed: will be delivered as a F...
Apr 30, 5:52 PM
identified
Bazaarvoice is currently addressing an issue affecting all clients that was causing a degradation of the Export Feeds generation process as well as Portal Reports and Insights that utilize Network (syndication) data, specifically, data from April 25th to April 30th. Full recovery of this Portal Reports/Insights data is expected on/by the 2nd of May.
For the Feed Exports:
Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data).
DCE: A Full Feed wi...
Apr 30, 10:30 AM
identified
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:
* Standard Client Feed (Full/Incremental)
* Ratings Feed
* Displayable Content Export / DCE
* Partner Export Feed
* SEO Feeds
April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:
* Incremental Standard Client Feed: will be delivered as a F...
Apr 29, 8:28 PM
identified
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process.
Additionally, it was discovered that Portal Reports and Insights that utilize Network (syndication) data are also affected, specifically, network data from April 25th to April 30th. Any Insights dashboards containing Network data for this time frame may reflect inaccurate values due to the missing Network data. Full recovery of this data is expected on the 2nd of Ma...
Apr 29, 10:41 AM
identified
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The generated feeds are missing recent data collected or updated since the 25th of April. The following feed types are affected:
* Standard Client Feed (Full/Incremental)
* Ratings Feed
* Displayable Content Export / DCE
* Partner Export Feed
* SEO Feeds
The root cause of the issue has been determined and is being addressed. However, the full resolution will take t...
Apr 29, 8:26 AM
investigating
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of Export Feeds generation process. Generated feeds are missing recent data collected or updated since the 25th of April. The following feed types are affected:
* Standard Client Feed (Full/Incremental)
* Ratings Feed
* Displayable Content Export / DCE
* Partner Export Feed
* SEO Feeds
The root cause of the issue is yet to be determined. We will provide an update at the designated time below or when new ...
Apr 28, 7:31 PM
Degradation - Bazaarvoice Portal Login was unavailable to SSO users
Started: Apr 27, 2:14 PM
monitoring
Bazaarvoice continues monitoring Portal platform to ensure all users can seamlessly log in using Single Sign-On (SSO). Monitoring will continue until the full resolution of the issue is confirmed.
<b>NEXT UPDATE:</b>
April 29th, 2026, 4:00PM CDT
Apr 28, 7:38 PM
monitoring
Bazaarvoice continues monitoring Portal platform to ensure all users can seamlessly log in using Single Sign-On (SSO). Monitoring will continue until the full resolution of the issue is confirmed.
<b>NEXT UPDATE:</b>
April 28th, 2026, 5:00PM CST
Apr 27, 8:21 PM
monitoring
Bazaarvoice found an issue that was briefly causing problems with logging in to the Bazaarvoice Portal for users accessing it via single sign-on (SSO). A fix has been applied and the Bazaarvoice Portal operations have now returned to normal - we will continue to monitor the status to prevent any further issues.
We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 27th, 2026, 5:00PM CST
If you have any questions, please ...
Apr 27, 2:14 PM
Degradation - Product and Review Display Impact
Started: Apr 24, 5:15 PM
monitoring
Bazaarvoice has completed restoring localized product data and custom attributes. All of the previously-removed catalog data should be available again. We are now in the process of validating the restored data to confirm nothing was missed.
We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 30th, 2026, 11:00AM CDT
Apr 29, 2:59 PM
monitoring
Bazaarvoice continues working on fully restoring the original product data that was removed due to an earlier issue. Product IDs and non-localized attributes have already been restored and we are currently working on restoring localized data and custom attributes.
We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 29th, 2026, 11:00AM CDT
Apr 28, 3:25 PM
monitoring
Bazaarvoice continues working on fully restoring the original product data that was removed due to an earlier issue. Product IDs and non-localized attributes have already been restored and we are currently working on restoring localized data and custom attributes.
We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 28th, 2026, 11:00AM CDT
Apr 27, 7:23 PM
identified
Bazaarvoice continues working on fully restoring the original product data that was removed due to an earlier issue. Product IDs and non-localized attributes have already been restored and we are currently working on restoring localized data and custom attributes.
We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 28th, 2026, 11:00AM CDT
Apr 27, 3:27 PM
identified
Bazaarvoice has restored product IDs and other non-localized attributes (category ID, brand ID, etc.) for products that were removed due to an earlier issue. Review display and category specific questions in the submission form are back up. Additional parameters will continue to be added until the original product data is fully restored. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 27th, 2026, 11:00AM CST
Apr 24, 10:48 PM
identified
Bazaarvoice continues to restore the subset of products that were removed from an earlier issue, and we can confirm reviews are beginning to display on PDPs for some of these products. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 24th, 2026, 6:00PM CST
Apr 24, 8:50 PM
identified
Bazaarvoice continues to restore the subset of products that were removed from an earlier issue that impacted display, submission and data in the Manage Content tool. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 24th, 2026, 4:00PM CST
Apr 24, 6:54 PM
identified
Bazaarvoice has identified an issue that removed a subset of products with reviews, which is impacting review display, submission, and the Manage Content tool. Please note that the review data has not been lost, and we are working to restore all affected products. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 24th, 2026, 2:00PM CST
If you have any questions, please contact Bazaarvoice Support via any of the method...
Apr 24, 5:15 PM
Degradation - Portal Reports
Started: Apr 13, 9:50 AM
monitoring
Bazaarvoice has implemented a fix for the issue that was causing delays to on-demand and scheduled reports. Report processing has returned to normal, and we are currently monitoring the system to ensure everything continues to operate as expected.
NEXT UPDATE:
April 15th, 2026, 11:00AM CST
Apr 13, 2:48 PM
identified
Bazaarvoice has identified an issue that is causing a delay of on-demand and scheduled reports. A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 13th, 2026, 10:00AM CST
[1392]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (to...
Apr 13, 9:50 AM
Degradation - Portal Alerts
Started: Apr 7, 7:08 PM
monitoring
Bazaarvoice continues to monitor to ensure a full resolution. To review content that may have not triggered an alert, a Portal Report can be generated by following the steps below:
1. Portal > Insights > Reports
2. New report > Download reviews...
3. Apply desired Filters > Run report
<b>NEXT UPDATE:</b>
April 10th, 2026, 12:00PM CST
If you have any questions, please contact Bazaarvoice Support.
Apr 9, 4:19 PM
monitoring
Bazaarvoice has applied a fix and continues to monitor the situation to ensure a full resolution. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 9th, 2026, 11:00AM CST
If you have any questions, please contact Bazaarvoice Support.
Apr 8, 3:53 PM
identified
Bazaarvoice is currently investigating a technical issue affecting Portal Alerts that specifically use Moderation Status filters. While these event-triggered notifications are currently failing to send, all other alert types - including those for Content, Products, and Product Feeds - remain fully operational.
Our engineering team has identified the root cause and is currently working on a fix. We will provide a further update at the time noted below or as soon as more information is availab...
Apr 8, 1:28 AM
identified
Bazaarvoice has identified a failure of event-triggered Portal Alerts that have a Moderation Status selection. Other alerts with Content, Products, or Product Feed selections remain operational.
A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 7th, 2026, 9:00PM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods inc...
Apr 7, 7:08 PM
Degradation - Delayed Reports
Started: Apr 7, 3:33 PM
monitoring
Bazaarvoice is continuing to monitor the situation to ensure a full resolution. We will provide an update at the time designated below or as soon as new information becomes available.
NEXT UPDATE:
April 10th, 2026, 1:00 PM CST
If you have any questions, please contact Bazaarvoice Support.
Apr 9, 5:01 PM
monitoring
Bazaarvoice is continuing to monitor the situation to ensure a full resolution. We will provide an update at the time designated below or as soon as new information becomes available.
NEXT UPDATE:
April 9th, 2026, 1:00 PM CST
If you have any questions, please contact Bazaarvoice Support.
Apr 8, 8:08 PM
monitoring
Bazaarvoice has deployed a fix and the failed on-demand and scheduled reports have been re-generated. We are continuing to monitor the situation to ensure a full resolution. We will provide an update at the time designated below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
April 8th, 2026, 5:00 PM CST
If you have any questions, please contact Bazaarvoice Support.
Apr 8, 2:36 PM
monitoring
Bazaarvoice continues to work towards a resolution and is currently monitoring the delay of on-demand and scheduled Portal Reports. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 8th, 2026, 10:00AM CST
[1390]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 08...
Apr 8, 10:27 AM
identified
Bazaarvoice is continuing to see positive progress in resolving the processing delays affecting both on-demand and scheduled Portal Reports. Our engineering team remains fully engaged on a fix. We will provide a further update at the time noted below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
April 8th, 2026, 4:00 AM CST
[1390]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 138...
Apr 8, 3:58 AM
identified
Bazaarvoice is continuing to make progress in resolving the delay of on-demand and scheduled Portal Reports. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 7th, 2026, 11:00PM CST
If you have any questions, please contact Bazaarvoice Support.
Apr 7, 9:09 PM
identified
Bazaarvoice has identified an issue that is causing a delay of on-demand and scheduled reports. A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
April 7th, 2026, 5:00PM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
...
Apr 7, 3:33 PM
March 2026
Conversations Degradation
Started: Mar 30, 5:32 PM
monitoring
Bazaarvoice is currently monitoring our Conversations infrastructure to ensure there is no further impact on service stability. You can expect our next scheduled update at the time noted below; however, we will reach out sooner if there are any significant developments.
<b>NEXT UPDATE:</b>
April 1st, 2026, 10 AM CST
[1389]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, O...
Apr 1, 3:54 AM
monitoring
We are continuing to monitor for any further issues.
Apr 1, 3:49 AM
monitoring
Bazaarvoice continues to actively monitor the services for Conversations to ensure continued stability. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
March 31th, 2026, 10 PM CST
Mar 31, 5:55 PM
monitoring
Bazaarvoice continues to actively monitor the services for Conversations to ensure continued stability. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
March 31th, 2026, 1 PM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08...
Mar 31, 12:02 PM
monitoring
Bazaarvoice continues to actively monitor the services for Conversations to ensure continued stability. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
March 31th, 2026, 7 AM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08...
Mar 31, 6:36 AM
monitoring
Bazaarvoice has made significant progress in addressing the service degradation within the Conversations platform. We are pleased to confirm that both EU and US-based clients are no longer affected. Our team is now in a period of active monitoring to ensure stability, and we remain fully committed to restoring normal service for any remaining users as quickly as possible.
<b>NEXT UPDATE:</b>
March 31st, 2026, 7:00 AM CST
If you have any questions, please contact Bazaarvoice Support via any ...
Mar 31, 1:52 AM
identified
Bazaarvoice is making steady progress in resolving the service degradation within the Conversations platform. We are pleased to confirm that EU clients are no longer affected. While some US-based clients may still experience issues, performance is beginning to stabilize. We remain fully committed to restoring normal service for all remaining users as quickly as possible.
<b>NEXT UPDATE:</b>
March 30th, 2026, 10:30 PM CST
If you have any questions, please contact Bazaarvoice Support via any ...
Mar 31, 1:10 AM
identified
To help stabilize, Bazaarvoice is temporarily disabling syndication for US clients. Some clients may still see cached syndicated content displaying but new syndicated content will not appear. Other clients may see all syndicated content temporarily missing from display.
<b>NEXT UPDATE:</b>
March 30th, 2026, 7.00 PM CST
Mar 30, 8:58 PM
identified
Bazaarvoice is continuing to remediate the degradation of service for Conversations. Clients on EU are no longer impacted. US clients are still impacted but should be seeing some improvement. Bazaarvoice will continue to work towards full restoration of service for all clients.
<b>NEXT UPDATE:</b>
March 30th, 2026, 4.30 PM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option...
Mar 30, 7:49 PM
identified
Bazaarvoice is currently experiencing a degradation of service affecting Conversations display (Rating Summary, Review Display, etc.) and the Conversations API service. Clients using BV-hosted display may see slow load times or failure to load. Clients using the API may experience timeouts and errors.
Bazaarvoice has identified the root cause of the issue and is working to resolve it. Infrastructure is also being refreshed and scaled up to compensate in the meantime.
<b>NEXT UPDATE:</b>
Ma...
Mar 30, 5:32 PM