Looking for an update now? Check the current status, or follow Bazaarvoice for future changes.
70.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
70%
30
9
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Bazaarvoice has identified an issue causing visual formatting issues for all clients within the Portal > Insights dashboards. Although the data itself is still accurate, clients may observe missing or confusing data labels and overlapping components, making it difficult to read and interpret data. A fix is currently being implemented.
<b>NEXT UPDATE:</b>
September 16th, 11:00 AM CST
Access to Portal Reports has been fully restored. Users can now create, edit and delete reports via the Portal without issue. All scheduled reports continue to function normally.
Our engineering team has implemented a fix and is actively monitoring system performance to ensure ongoing stability. We appreciate your patience while we resolved this issue.
<b>NEXT UPDATE:</b>
September 16th, 14:00 CST
[1427]
investigating
Bazaarvoice has identified an issue affecting Portal Reports.
Users are currently unable to create, edit, or delete reports via the Portal.
* Impacted: Manual creation, editing and deletion of Portal Reports.
* Unaffected: Scheduled reports are continuing to run and generate normally.
Our engineering team is actively investigating and working on a resolution. We will provide an update by the time indicated below, or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 16th, 14:00 CST
[1427]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
<b>SUPPORT COMMUNITY:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> from the homepage or help menu and select "Open a Case" to submit a case with your question.
<b>CHAT:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
We are continuing to monitor for any further issues.
monitoring
Bazaarvoice has identified an issue with syndication, found the root cause, and implemented a patch. We are now actively monitoring the syndication data pipelines to ensure no further service disruptions occur. An update will be posted at the designated time below, or as new information becomes available.
<b>NEXT UPDATE:</b>
September 14th, 14:00 CDT
[1425]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
<b>SUPPORT COMMUNITY:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> from the homepage or help menu and select "Open a Case" to submit a case with your question.
<b>CHAT:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Degradation – Monthly Conversion data for August not displayed in Insights > Conversion dashboard
Bazaarvoice has identified an issue affecting the Insights > Conversion > Display dashboard where the data for August is not currently displayed. Our engineering team has identified the cause and is proactively working on a fix. We will provide an update at the designated time below or as soon as new information becomes available.
As a temporary workaround, you can use the Conversion Impact Report available in Portal > Insights > Reports to access the conversion data for August.
<b>NEXT UPD...
Degradation - Reviews not returning in Conversations API
Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 15th, 2026, 02:00PM CDT
monitoring
Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 14th, 2026, 02:00PM CDT
monitoring
Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 11th, 2026, 02:00PM CDT
monitoring
Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 9th, 2026, 02:00PM CDT
monitoring
Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 8th, 2026, 02:00PM CDT
monitoring
Bazaarvoice has implemented an additional fix for the Conversations API. We are actively monitoring data flow and API responses to ensure missing review payloads are fully restored, and will provide an update at the designated time below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 4th, 2026, 02:00PM CDT
investigating
Bazaarvoice has identified that the fix previously applied to the Conversations API only partially mitigated the issue. Some clients may still experience missing reviews in response payloads. We have downgraded the status back to active investigation while our engineering team works on a complete fix.
We will provide an update at the designated time below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 3rd, 2026, 02:00PM CDT
monitoring
Bazaarvoice applied a fix and the previously missing reviews data is now available for clients to see. Bazaarvoice will continue to monitor the situation and we will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
September 3rd, 2026, 8:00 AM CST
[1422]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
<b>SUPPORT COMMUNITY:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> from the homepage or help menu and select "Open a Case" to submit a case with your question.
<b>CHAT:</b>
Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
investigating
Bazaarvoice continues to investigate the root cause of an issue affecting the Conversations API that is preventing some reviews from being returned in the response. We will provide an update at the designated time below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 2nd, 2026, 10:00AM CDT
investigating
Bazaarvoice has identified an issue affecting the Conversations API where small batches of reviews are not being returned in the response. Our engineering team is actively investigating the root cause. We will provide an update at the designated time below or as soon as new information becomes available.
<b>NEXT UPDATE:</b>
September 1st, 2026, 05:00PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Bazaarvoice has identified an issue with slider questions being corrupted using the MPS form that is causing a degradation. A root cause has been identified and a fix will be deployed. We will provide an update at the designated time below or when new information becomes available.
<b>NEXT UPDATE:</b>
August 27th, 2026, 03:00 AM CDT
[1419]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free...
Legacy Incident Archive
16 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Multiple services down in US and EU
majorSource not attested
Last archived state: resolved
View archived record details
API Services
monitoring
Bazaarvoice has detected an issue affecting hosted zones we added today which could be causing issues for split-horizon DNS URLs, Our Platform Engineering have rolled backed new hosted zones, DNS resolution now working again across multiple services. we will be monitoring the issue for the next hours and make sure the issue is totally resolved.
<1415>
<b>Next Update:</b>
August 18th, 2026, 10:00 AM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods incl...
BULK Feed Delivery Delay — US Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Bazaarvoice confirms that feed processing has been completed and all affected feed files - including DCE, Rating, Standard Client, and Partner Export feeds - have been successfully delivered to their respective destinations. No data loss or loss of functionality occurred as a result of this event.
We will continue monitoring this incident to ensure full resolution and provide an update at the time designated below, or sooner if new information becomes available.
NEXT UPDATE:
August 5th, 202...
investigating
We are continuing to actively monitor the pipeline to ensure feed deliverability. Feed processing remains delayed at this time. We will provide our next update at the time designated below or as soon as new information becomes available.
<b>Next Update:</b>
August 4th, 2026, 5:00PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800...
investigating
Bazaarvoice has detected an issue affecting the delivery of automated feed files for clients in the US region, including DCE, Rating, Standard Client, and Partner Export feeds. While all client data remains secure and fully intact, feed deliveries are currently running with a delay of approximately five hours. Our engineering team is actively working to resolve the bottleneck.
<1415>
<b>Next Update:</b>
August 04th, 2026, 9:00AM CDT
If you have any questions, please contact Bazaarvoice Sup...
July 2026
Degradation - Bazaarvoice Plugin for Shopify
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Bazaarvoice has rolled back the change responsible for the degradation and clients should now be able to access their settings for the Bazaarvoice plugin for Shopify. We are continuing to monitor to ensure the issue does not recur.
<b>Next Update:</b>
July 27th, 2026, 1:00PM CDT
investigating
Bazaarvoice has detected an issue with the backend service for our plugin for Shopify. We do not expect this is affecting the shopper-facing display or submission components, but it will affect client's ability to access the plugin settings within Shopify. It may also cause delays in feed related services (ex. catalog feed delivery to Bazaarvoice may happen later than usual). We are currently working to restore access so clients can resume making updates to the plugin settings as needed.
<b>...
Portal Insights Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Bazaarvoice has identified a degradation of the Portal > Insights app. Clients may have noticed delays across all Insights dashboards and a full outage of the Coverage dashboard (and associated Program Overview widget) in particular. The root cause has already been determined and remediation is ongoing. The symptoms have currently been resolved, though the issue may recur until full remediation is complete.
<b>Next Update:</b>
July 21st, 2026, 12:30PM CDT
If you have any questions, please c...
Connections Portal was not available
Source not attested
Last archived state: resolved
View archived record details
monitoring
The Connections Portal was not available briefly on Thursday, July 9th. A fix has been applied and is being monitored. An update will be provided on Monday 13th July, or as new information becomes available.
<b>Next Update:</b>
July 13th, 2026, 10:00 AM CDT [1409]
monitoring
The Connections Portal was not available briefly this morning on Thursday, July 9th. A fix has been applied and is being monitored. An update will be provided on Friday 10th July, or as new information becomes available.
<b>Next Update:</b>
July 10th, 2026, 10:00 AM CDT [1409]
Degradation - Some User Generated Content Missing from Displayable Content Export.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Bazaarvoice continues to monitor an issue with the Displayable Content Export (DCE) while data is being backfilled. An update will be provided at the designated time below, or as new information becomes available.
<b>Next Update:</b>
July 17th, 2026, 15:00 CDT
monitoring
Bazaarvoice continues to monitor an issue with the Displayable Content Export (DCE) while data is being backfilled. An update will be provided at the designated time below, or as new information becomes available.
<b>Next Update:</b>
July 15th, 2026, 15:00 CDT
monitoring
Bazaarvoice continues to monitor an issue with the Displayable Content Export (DCE) while data is being backfilled. An update will be provided on Monday 13th July, or as new information becomes available.
<b>Next Update:</b>
July 13th, 2026, 10:00 AM CDT [1408]
monitoring
Bazaarvoice continues to monitor an issue with the Displayable Content Export (DCE) while data is being backfilled. An update will be provided on Friday 10th July, or as new information becomes available.
<b>Next Update:</b>
July 10th, 2026, 10:00 AM CDT [1408]
identified
Bazaarvoice continues to monitor an issue with the Displayable Content Export (DCE). Some User-Generated Content (UGC), including syndicated reviews, is missing from the output. A further update will be provided at the designated time below or as new information becomes available
We are actively working on bulk generation of data. An update will be provided on Thursday 9th July, or as new information becomes available.
<b>Next Update:</b>
July 9th, 2026, 10:00 AM CDT [1408]
identified
Bazaarvoice continues to monitor an issue with the Displayable Content Export (DCE). Some User-Generated Content (UGC), including syndicated reviews, is missing from the output. A further update will be provided at the designated time below or as new information becomes available
We are actively working on bulk generation of data. An update will be provided on Wednesday 8th July, or as new information becomes available.
<b>Next Update:</b>
July 8th, 2026, 10:00 AM CDT [1408]
identified
Bazaarvoice continues to monitor an issue with the Displayable Content Export (DCE). Some User-Generated Content (UGC), including syndicated reviews, is missing from the output. A further update will be provided at the designated time below or as new information becomes available
In addition, we have identified an issue impacting Insights Dashboards and Reports containing both Network and Native data. As a result, Network Partners may also experience data discrepancies, with partial data bei...
identified
Bazaarvoice continues to monitor an issue with the Displayable Content Export (DCE). Some User-Generated Content (UGC), including syndicated reviews, is missing from the output. A further update will be provided at the designated time below or as new information becomes available
In addition, we have identified an issue impacting Insights Dashboards and Reports containing both Network and Native data. As a result, Network Partners may also experience data discrepancies, with partial data bei...
monitoring
Bazaarvoice has identified an issue with the Displayable Content Export (DCE). Some User-Generated Content (UGC), including syndicated reviews, is missing from the output. The root cause has been identified, and a fix is now in place. We are actively monitoring the system to ensure stability. A further update will be provided at the designated time below or as new information becomes available.
<b>NEXT UPDATE:</b>
July 6th, 2026, 8AM CDT
If you have any questions, please contact Bazaarvoic...
June 2026
Delayed updates to Insights: Network and Sentiments dashboards
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Bazaarvoice is currently investigating a data processing delay affecting our Insights dashboards. As a result, data within both Network and Sentiment dashboards is temporarily stale. This issue impacts most client packages, excluding Essentials.
Next Steps: Our teams are actively working to restore the data feed and refresh the reporting. We will provide another update as soon as more information is available. We apologize for the inconvenience.
<b>NEXT UPDATE:</b>
June 23rd, 2026, 11:00 AM...
May 2026
Degradation – Catalog data ingestion issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.
NEXT UPDATE:
June 4th, 2026, 4:00 PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 ...
monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.
NEXT UPDATE:
June 3rd, 2026, 4:00 PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 ...
monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.
NEXT UPDATE:
June 2nd, 2026, 4:00 PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 ...
monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.
NEXT UPDATE:
June 2nd, 2026, 8AM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 ...
monitoring
Bazaarvoice continues working on fully restoring catalog data ingestion . We will provide an update at the time designated below, or sooner if new information becomes available.
NEXT UPDATE:
June 1st, 2026, 8AM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904...
monitoring
Degradation – Catalog data ingestion issue
Bazaarvoice continues working on fully restoring catalog data ingestion . We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
May 29th, 2026, 4pm CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-fre...
investigating
Bazaarvoice has identified a catalog data ingestion issue resulting in delayed catalog updates from the respective product feeds.
Our engineering team has identified the root cause and is actively working to restore the data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
May 29th, 2026, 8AM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:...
Partial Outage – Newly submitted UGC
majorSource not attested
Last archived state: resolved
View archived record details
identified
Bazaarvoice continues working to resolve the availability issues for new UGC submissions. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
May 11th, 2026, 4AM CDT
identified
Bazaarvoice continues working on fully restoring the availability of the newly submitted UGC. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
May 8th, 2026, 12PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 ...
identified
Bazaarvoice has identified an issue affecting all clients that is causing a delay in newly submitted content across Portal Ratings & Reviews, Insights, Reports, and Syndication.
Our engineering team has identified the root cause and is actively working to restore the functionality. We will provide an update at the time designated below, or sooner if new information becomes available.
<b>NEXT UPDATE:</b>
May 8th, 2026, 8AM CDT
If you have any questions, please contact Bazaarvoice Support via...
April 2026
Degradation - Recent data missing in Export Feeds and Network Reports/Insights data starting April 25th
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Bazaarvoice has delivered the missing April 29th Cloud SEO feeds, bringing all feed deliveries up to date. We continue monitoring the situation to ensure no further disruptions occur.
Monitoring will continue until full resolution of the issue is confirmed.
<b>NEXT UPDATE:</b>
May 4th, 2026, 4AM CDT
monitoring
Bazaarvoice systems have caught up in delivering all the missing feeds that were affected by the issue, with the exception of the Cloud SEO Feeds. These feeds with missing data from the 29th of April are planned to be delivered on the 1st of May 19:00 UTC.
Bazaarvoice will continue to monitor the status of the data and feeds to ensure there are no further delays, disruptions or data degradation.
<b>NEXT UPDATE:</b>
May 1st, 2026, 5PM CST
If you have any questions, please contact Bazaarvoi...
identified
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:
* Standard Client Feed (Full/Incremental)
* Ratings Feed
* Displayable Content Export / DCE
* Partner Export Feed
* SEO Feeds
April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:
* Incremental Standard Client Feed: will be delivered as a F...
identified
Bazaarvoice is currently addressing an issue affecting all clients that was causing a degradation of the Export Feeds generation process as well as Portal Reports and Insights that utilize Network (syndication) data, specifically, data from April 25th to April 30th. Full recovery of this Portal Reports/Insights data is expected on/by the 2nd of May.
For the Feed Exports:
Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data).
DCE: A Full Feed wi...
identified
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:
* Standard Client Feed (Full/Incremental)
* Ratings Feed
* Displayable Content Export / DCE
* Partner Export Feed
* SEO Feeds
April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:
* Incremental Standard Client Feed: will be delivered as a F...
identified
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process.
Additionally, it was discovered that Portal Reports and Insights that utilize Network (syndication) data are also affected, specifically, network data from April 25th to April 30th. Any Insights dashboards containing Network data for this time frame may reflect inaccurate values due to the missing Network data. Full recovery of this data is expected on the 2nd of Ma...
identified
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The generated feeds are missing recent data collected or updated since the 25th of April. The following feed types are affected:
* Standard Client Feed (Full/Incremental)
* Ratings Feed
* Displayable Content Export / DCE
* Partner Export Feed
* SEO Feeds
The root cause of the issue has been determined and is being addressed. However, the full resolution will take t...
investigating
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of Export Feeds generation process. Generated feeds are missing recent data collected or updated since the 25th of April. The following feed types are affected:
* Standard Client Feed (Full/Incremental)
* Ratings Feed
* Displayable Content Export / DCE
* Partner Export Feed
* SEO Feeds
The root cause of the issue is yet to be determined. We will provide an update at the designated time below or when new ...
