Current answer
AdvancedMD experienced a critical incident: Authentication Issue Affecting Logins. ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
Practice Management (PM)
Electronic Health Records (EHR)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 18, 2026 at 2:14 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 18, 2026 at 1:46 AM UTC
Investigating
We are investigating an issue causing the AdvancedMD login page to load incorrectly. Our teams are actively working to resolve the issue and will provide an update as more information becomes available.
Sep 18, 2026 at 12:48 AM UTC
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