New Multi-region uptime checks and custom-domain status pages

Authentication Issue Affecting Logins

Critical Impact Resolved Duration: 1h 41m September 18, 2026
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Current answer

AdvancedMD experienced a critical incident: Authentication Issue Affecting Logins. ServiceAlert observed recovery on Sep 18, 2026.

Official AdvancedMD status page Current AdvancedMD status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Practice Management (PM) Electronic Health Records (EHR)

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 18, 2026 at 2:14 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 18, 2026 at 1:46 AM UTC
Investigating
We are investigating an issue causing the AdvancedMD login page to load incorrectly. Our teams are actively working to resolve the issue and will provide an update as more information becomes available.
Sep 18, 2026 at 12:48 AM UTC
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