Current answer
AdvancedMD experienced a critical incident: AdvancedMD Single Sign-On Waystar Unavailable. ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
Waystar Portal Single Sign-On (SSO)
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Sep 18, 2026 at 1:52 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 18, 2026 at 1:45 PM UTC
Investigating
We are actively working to resolve an issue that is preventing users from accessing the Waystar Portal through Single Sign-On. Our technical teams are investigating and working toward a resolution. Incident Managers will provide updates on the Status Page as more information becomes available.
Sep 18, 2026 at 1:14 PM UTC
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