Current answer
AdvancedMD experienced a minor incident: Degraded - EHR Messaging, Claims, and Statements. ServiceAlert observed recovery on Oct 22, 2026.
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Incident Lifecycle
Affected Components
Practice Management (PM)
Patient Messaging
Electronic Health Records (EHR)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 22, 2026 at 2:34 PM UTC
Investigating
We are currently investigating this issue.
Oct 22, 2026 at 2:12 PM UTC
Identified
We are investigating degraded performance affecting multiple AdvancedMD services. Users may experience issues with EHR messaging, claims, and statements.
Our teams are actively working to restore normal service. We apologize for the inconvenience and will provide updates as additional information becomes available.
Our teams are actively working to restore normal service. We apologize for the inconvenience and will provide updates as additional information becomes available.
Oct 22, 2026 at 1:43 PM UTC
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