New Multi-region uptime checks and custom-domain status pages

ZoomInfo Outage History

Daily provider-status observations and published incident history for ZoomInfo.

Operational

ZoomInfo is operational. Verified . Official provider source.

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93% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 86.7% 30 4

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
GTM Studio - Audiences
minor Observed active window 7h 57m

View incident details and source

Started:

GTM Studio
monitoring
Our Engineering team has implemented a fix for this issue and audiences should now be working as expected. Our team is continuing to monitor this fix to ensure the platform is fully operational. Thank you for your patience while our teams worked to resolve this issue.
investigating
Our Engineering team is aware of and investigating an issue impacting Audiences. During this time, audiences may experience latency when loading, or may not load at all. Users may see errors when trying to access Audiences. Our Engineering teams are actively working to resolve this issue. Thank you for your patience.
Chorus - Call Recording Issues
minor Observed active window 1h 48m

View incident details and source

Started:

Chorus
investigating
We are aware of issues intermittently impacting call recording for some customers. During this time, we will fall back to recording via the bot if your settings allow for that. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible. At this time, if you do not see the bot joining your call we would recommend recording your calls through your video conference providers recording, you can then manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
GTM Studio Audience Issues
major Observed active window 1h 34m

View incident details and source

Started:

GTM Studio
monitoring
We have identified the issue impacting GTM Studio Audiences and have implemented a fix. Our team is currently closely monitoring the results and at this time, GTM Studio Audience services should be restored.
investigating
Our Engineering team is continuing to investigate the issue impacting GTM Studio Audiences. We will post additional updates here as we have them.
investigating
We are currently investigating an issue impacting GTM Studio Audiences. Our engineering team is actively working on this and we will provide an update shortly.
Chorus - Call Recording
minor Observed active window 3h 41m

View incident details and source

Started:

Chorus
monitoring
During the time frame of 10:45am to 12:40pm ET a subset of calls may not have been recorded. Our Engineering has resolved this, and calls after 12:40pm ET will be recorded as expected. In addition, you may see delays in call processing through the end of the day. If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How...

Legacy Incident Archive

21 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Chorus - Login Issues
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has implemented a fix and is now monitoring it. At this time, Chorus login and call recording functionality should be fully restored. If your meeting during this incident was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
investigating
We are aware of issues impacting customers ability to access the Chorus platform. During this time, calls may not be recorded or may experience delays with processing. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible. At this time, we would recommend recording your calls through your video conference provider’s cloud recording, you can then manually import the recording file into the Chorus platform once access is restored. Instruct...
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