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ZoomInfo Outage History

Uptime record, past incidents, and downtime history for ZoomInfo.

Checking current status...
83.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 92% 25 2
April 2026 73.3% 30 8
March 2026 87.1% 31 4
February 2026 80% 5 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Chorus - Video Processing Issue

Started: Apr 28, 2:21 PM

monitoring
Engineering has released a fix for the impacted calls and video should now be fully restored for calls on Monday April, 27th. We will also be reprocessing impacted calls to ensure the transcript, speaker separation, and meeting summaries are available.
Apr 28, 8:12 PM
identified
We are aware some calls recorded Monday April, 27th are not displaying the video after the call has processed. Our Engineering team is working to resolve this so videos appear for all impacted calls currently not displaying the video. In the meantime, audio and transcripts should still be available.
Apr 28, 2:21 PM
GTM Studio - Platform Latency
minor

Started: Apr 21, 2:46 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 7:14 PM
investigating
We are continuing to investigate the issue impacting Audiences within GTM Studio, users may be experiencing latency when creating or enriching Audiences. Our Engineering teams are actively working to identify the root cause and resolve this issue as quickly as possible. We will provide updates as new information becomes available.
Apr 21, 5:59 PM
investigating
We are aware of and investigating an issue that may cause latency or errors when creating and enriching an Audience. In addition you may see an error or freezing when attempting to open Audiences. Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Apr 21, 2:46 PM
GTM Studio Audiences
minor

Started: Apr 20, 3:19 PM

monitoring
Our third-party vendor has implemented a fix, and the issue with running enrichment, refresh, and initial ingestion for audiences in GTM Studio should now be resolved. We will continue to monitor results and updates with our third-party vendor to ensure no additional issues are identified.
Apr 20, 6:40 PM
investigating
We are aware of an issue impacting users' ability to run enrichment, refresh, and initial ingestion for audiences in GTM Studio.  The issue appears related to a third party vendor and our Engineering teams are actively investigating and escalating the issue.
Apr 20, 3:23 PM
investigating
We are continuing to investigate this issue.
Apr 20, 3:20 PM
investigating
We are aware of an issue impacting users' ability to run enrichment, refresh, and initial ingestion for audiences in GTM Studio.  Our Engineering teams are actively investigating the issue.
Apr 20, 3:19 PM
ZoomInfo - Chrome Extension
minor

Started: Apr 13, 7:14 PM

identified
We have identified that a recent Chrome update is causing the ZoomInfo extension to appear blank for some users. We are actively monitoring the status of a fix with Chromium and will provide updates as we receive them.
Apr 14, 8:25 PM
investigating
We are aware of and investigating an issue causing the ZoomInfo Chrome Extension to appear blank for some users. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Apr 13, 7:14 PM
Chorus - Zoom Call Recording Issues
minor

Started: Apr 8, 2:48 PM

monitoring
We have confirmed all Zoom streaming calls are being recorded via the notetaker bot. For customers using Zoom streaming, you will continue to see the notetaker bot joining calls until streaming is fully restored.
Apr 8, 5:26 PM
investigating
We are aware of issues impacting call recording for customers using Zoom streaming. During this time, we will fall back to recording via the bot if your settings allow for that. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible. At this time, if you do not see the bot joining your call we would recommend recording your calls through Zoom's cloud recording, you can then manually import the recording file into the Chorus platform. Instru...
Apr 8, 2:48 PM
Chorus - Call Recording Issues
major

Started: Apr 3, 2:23 PM

investigating
We are aware of issues impacting Chorus call recording, beginning at 9:30am ET today. During this time, calls may not be recorded or may experience delays with processing. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible At this time, we would recommend recording your calls through your video conference provider’s cloud recording, you can then manually import the recording file into the Chorus platform once access is restored. Instr...
Apr 3, 2:23 PM
March 2026
SalesOS- Homepage Issue & Signals Display Impact
minor

Started: Mar 31, 9:07 AM

investigating
We are aware of an issue currently affecting the ZoomInfo platform, where the home page on the SalesOS platform appears blank, and signals may not display correctly on the company profile page. Our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Mar 31, 9:07 AM
Chorus - Login Issues
major

Started: Mar 26, 3:24 PM

monitoring
Our Engineering team has implemented a fix and is now monitoring it. At this time, Chorus login and call recording functionality should be fully restored. If your meeting during this incident was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
Mar 26, 3:59 PM
investigating
We are aware of issues impacting customers ability to access the Chorus platform. During this time, calls may not be recorded or may experience delays with processing. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible. At this time, we would recommend recording your calls through your video conference provider’s cloud recording, you can then manually import the recording file into the Chorus platform once access is restored. Instruct...
Mar 26, 3:24 PM
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