ZoomInfo Outage History
Daily status observations, past incidents, and reported issue history for ZoomInfo.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 96% | 25 | 1 |
| July 2026 | 83.9% | 31 | 5 |
| June 2026 | 83.3% | 30 | 5 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
ZoomInfo - Large List Processing Issues
Started:
monitoring
We have implemented mitigation steps on our end and are currently monitoring the results. Though we don't expect to see many failed jobs, If you do see a failed message please retry that export/list.
identified
We are continuing to work with our vendor while still exploring mitigation strategies on our end. We will continue to post updates as we have them. We appreciate your patience and understanding as we explore solutions and work with our vendor.
identified
We've identified this List processing issue is due to an issue one of our third party vendors is experiencing. We are both working with our vendor for updates and investigating mitigation strategies on our end where possible. We expect Jobs that experience issues will be queued for retry once the issue is resolved.
investigating
We are aware of and currently investigating an issue causing processing issues on large list processing including CSV Exports, ListMatch, Audience creation. During this time you may see processing delays/failures when processing large lists/exports within the ZoomInfo Platforms. We will continue to post updates as we have them.
July 2026
ZoomInfo - Chorus Platform Latency
Started:
investigating
Chorus is currently experiencing significant latency, which may prevent users from accessing or navigating the platform.
Note: Call joining and recording functionality remains operational.
Our Engineering team is actively investigating the issue and working to restore normal platform performance.
ZoomInfo - Intent Search Degraded Performance
Started:
monitoring
A fix has been implemented, and we are monitoring the results.
investigating
We are aware of and investigating an issue affecting Intent Search in the ZoomInfo platform. Customers may experience errors or unresponsiveness when performing searches that rely on Intent data.
Our Engineering teams are diligently investigating the issue and working to restore normal service as quickly as possible.
Chorus Platform | Third-Party Vendor Outage impacting services
Started:
monitoring
Chorus Services have been restored and our Engineering team will continue to monitor results. Our Engineering team will manually reprocess any calls that were stuck processing due to the third-party vendor outage.
investigating
We are currently experiencing issues with a third-party vendor that is impacting all Chorus services. During this time, we recommend that clients utilize native Zoom Recording if available.
We are actively monitoring the situation with this vendor, as well as investigation options on our end to help mitigate, and will provide updates as we receive them.
Marketing - Audience Processing Delays
Started:
monitoring
Our Engineering team has resolved the issue affecting backend processing of audiences.
The service has been restored, and audience processing has resumed. Our team will continue to monitor the service while the remaining processing backlog clears.
investigating
We are currently experiencing issues with backend processing of audiences. The team is working diligently to overcome the issue.
Intermittent RingLead Platform Issues
Started:
monitoring
Our Engineering team has identified and resolved the issue affecting the RingLead platform.
We are continuing to monitor the platform closely to ensure services remain stable. Users should now be able to access and use RingLead as expected.
identified
We are aware of and investigating issues affecting the RingLead platform. Customers may experience intermittent service disruptions, including timeouts, degraded performance, or difficulty accessing RingLead features.
Our Engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
Neverbounce - Email Verification Latency
Started:
monitoring
Our engineering team has implemented a fix and is currently monitoring the results. We are also working to reprocess any pending jobs that may have been impacted by the latency.
investigating
Our Engineering team is currently aware of and investigating an issue impacting email verification on both the Neverbounce API and the standalone platform. During this time, users may experience latency or a higher rate of unknowns or invalids when verifying emails.
Thank you for your patience while we work to resolve this issue. We will provide updates as we have them.
Intermittent RingLead Platform Issues
Started:
monitoring
Our Engineering team has identified and resolved the issue affecting the RingLead platform.
We are continuing to monitor the platform closely to ensure services remain stable. Users should now be able to access and use RingLead as expected.
investigating
We are aware of and investigating issues affecting the RingLead platform. Customers may experience intermittent service disruptions, including timeouts, degraded performance, or difficulty accessing RingLead features.
Our Engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
June 2026
Search, Intent, Workflow, and Export Delays - Identified
Started:
identified
We have identified an issue impacting certain Search and Intent-related services.
As part of our mitigation efforts, some scheduled workflows, CSV exports, and background processing jobs have been temporarily delayed.
Our Engineering team has identified the root cause and is actively working toward a full resolution. Users may experience delays in search-related processing, workflow execution, and CSV export operations.
We will continue to provide updates as more information becomes avail...
Chorus- Login Issues
Started:
investigating
We are aware of and currently investigating an issue impacting users' ability to log in to Chorus.
Users may see the Chorus page stuck on the loading screen or may be unable to access the Chorus platform.
Our engineering teams are actively investigating and working to restore access as soon as possible. We will provide updates as more information becomes available.
Chorus - Service Disruption
Started:
monitoring
Our Engineering team has implemented a fix and is now monitoring it. At this time, Chorus login, call recording, and email/calendar sync functionality should be fully restored.
If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
investigating
We are aware of issues impacting Chorus login, call recording, and email/calendar sync. During this time, calls may not be recorded and newly scheduled calls may not sync from your calendar. Additionally, users may see an error when attempting to login to the Chorus platform.
Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible.
Neverbounce - Bulk Processing
Started:
monitoring
Our Engineering team has identified the issue and implemented a fix. Any new jobs should now process as expected on both the Neverbounce platform and Neverbounce API. Any jobs that did not process as expected during this incident should begin to process over the next couple of hours.
Thank you for your patience as our team works to resolve this issue. We will continue to monitor and will share an update when all jobs have been processed as expected.
investigating
Our Engineering team is currently aware of and investigating an issue impacting jobs from processing as expected on both Neverbounce API and the standalone platform. During this time, users may have issues uploading lists, and lists may take longer to process than expected. Our Engineering team is working as quickly as possible to restore functionality. Thank you for your patience as we work to resolve this issue.
ZoomInfo - Chrome Extension
Started:
monitoring
Our Engineering team implemented a fix for this issue and the Chrome Extension should now be functioning as expected. Users may need to perform a hard refresh of their browser for the extension to load, CMD+Shift+R for Macs and Ctrl+Shift+R for PCs.
We are continuing to monitor to ensure the issue is fully resolved.
investigating
We are aware of and investigating an issue causing the ZoomInfo Chrome Extension to endlessly load and eventually fail with an error for some users.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
April 2026
Chorus - Video Processing Issue
Started:
monitoring
Engineering has released a fix for the impacted calls and video should now be fully restored for calls on Monday April, 27th. We will also be reprocessing impacted calls to ensure the transcript, speaker separation, and meeting summaries are available.
identified
We are aware some calls recorded Monday April, 27th are not displaying the video after the call has processed.
Our Engineering team is working to resolve this so videos appear for all impacted calls currently not displaying the video. In the meantime, audio and transcripts should still be available.
GTM Studio - Platform Latency
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate the issue impacting Audiences within GTM Studio, users may be experiencing latency when creating or enriching Audiences.
Our Engineering teams are actively working to identify the root cause and resolve this issue as quickly as possible. We will provide updates as new information becomes available.
investigating
We are aware of and investigating an issue that may cause latency or errors when creating and enriching an Audience. In addition you may see an error or freezing when attempting to open Audiences.
Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
GTM Studio Audiences
Started:
monitoring
Our third-party vendor has implemented a fix, and the issue with running enrichment, refresh, and initial ingestion for audiences in GTM Studio should now be resolved.
We will continue to monitor results and updates with our third-party vendor to ensure no additional issues are identified.
investigating
We are aware of an issue impacting users' ability to run enrichment, refresh, and initial ingestion for audiences in GTM Studio. The issue appears related to a third party vendor and our Engineering teams are actively investigating and escalating the issue.
investigating
We are continuing to investigate this issue.
investigating
We are aware of an issue impacting users' ability to run enrichment, refresh, and initial ingestion for audiences in GTM Studio. Our Engineering teams are actively investigating the issue.
ZoomInfo - Chrome Extension
Started:
identified
We have identified that a recent Chrome update is causing the ZoomInfo extension to appear blank for some users.
We are actively monitoring the status of a fix with Chromium and will provide updates as we receive them.
investigating
We are aware of and investigating an issue causing the ZoomInfo Chrome Extension to appear blank for some users.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Chorus - Zoom Call Recording Issues
Started:
monitoring
We have confirmed all Zoom streaming calls are being recorded via the notetaker bot. For customers using Zoom streaming, you will continue to see the notetaker bot joining calls until streaming is fully restored.
investigating
We are aware of issues impacting call recording for customers using Zoom streaming. During this time, we will fall back to recording via the bot if your settings allow for that. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible.
At this time, if you do not see the bot joining your call we would recommend recording your calls through Zoom's cloud recording, you can then manually import the recording file into the Chorus platform. Instru...
Chorus - Call Recording Issues
Started:
investigating
We are aware of issues impacting Chorus call recording, beginning at 9:30am ET today. During this time, calls may not be recorded or may experience delays with processing. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible
At this time, we would recommend recording your calls through your video conference provider’s cloud recording, you can then manually import the recording file into the Chorus platform once access is restored. Instr...
March 2026
SalesOS- Homepage Issue & Signals Display Impact
Started:
investigating
We are aware of an issue currently affecting the ZoomInfo platform, where the home page on the SalesOS platform appears blank, and signals may not display correctly on the company profile page.
Our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Chorus - Login Issues
Started:
monitoring
Our Engineering team has implemented a fix and is now monitoring it. At this time, Chorus login and call recording functionality should be fully restored.
If your meeting during this incident was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
investigating
We are aware of issues impacting customers ability to access the Chorus platform. During this time, calls may not be recorded or may experience delays with processing. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible.
At this time, we would recommend recording your calls through your video conference provider’s cloud recording, you can then manually import the recording file into the Chorus platform once access is restored. Instruct...