ZoomInfo Outage History

Uptime record, past incidents, and downtime history for ZoomInfo.

Checking current status...
87.5% uptime over 64 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 6Apr 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
April 2026 80% 10 2
March 2026 87.1% 31 4
February 2026 91.3% 23 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 64 Days)

Feb 6 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Chorus - Zoom Call Recording Issues
minor

Started: Apr 8, 2:48 PM

monitoring
We have confirmed all Zoom streaming calls are being recorded via the notetaker bot. For customers using Zoom streaming, you will continue to see the notetaker bot joining calls until streaming is fully restored.
Apr 8, 5:26 PM
investigating
We are aware of issues impacting call recording for customers using Zoom streaming. During this time, we will fall back to recording via the bot if your settings allow for that. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible. At this time, if you do not see the bot joining your call we would recommend recording your calls through Zoom's cloud recording, you can then manually import the recording file into the Chorus platform. Instru...
Apr 8, 2:48 PM
Chorus - Call Recording Issues
major

Started: Apr 3, 2:23 PM

investigating
We are aware of issues impacting Chorus call recording, beginning at 9:30am ET today. During this time, calls may not be recorded or may experience delays with processing. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible At this time, we would recommend recording your calls through your video conference provider’s cloud recording, you can then manually import the recording file into the Chorus platform once access is restored. Instr...
Apr 3, 2:23 PM
March 2026
SalesOS- Homepage Issue & Signals Display Impact
minor

Started: Mar 31, 9:07 AM

investigating
We are aware of an issue currently affecting the ZoomInfo platform, where the home page on the SalesOS platform appears blank, and signals may not display correctly on the company profile page. Our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Mar 31, 9:07 AM
Chorus - Login Issues
major

Started: Mar 26, 3:24 PM

monitoring
Our Engineering team has implemented a fix and is now monitoring it. At this time, Chorus login and call recording functionality should be fully restored. If your meeting during this incident was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
Mar 26, 3:59 PM
investigating
We are aware of issues impacting customers ability to access the Chorus platform. During this time, calls may not be recorded or may experience delays with processing. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible. At this time, we would recommend recording your calls through your video conference provider’s cloud recording, you can then manually import the recording file into the Chorus platform once access is restored. Instruct...
Mar 26, 3:24 PM