Current answer
ZoomInfo experienced a minor incident: Chorus - Call Recording. ServiceAlert observed recovery on Sep 2, 2026.
Looking for an update now? Check the current status, or follow ZoomInfo for future changes.
Incident Lifecycle
Affected Components
Chorus
Incident Timeline
Monitoring
During the time frame of 10:45am to 12:40pm ET a subset of calls may not have been recorded. Our Engineering has resolved this, and calls after 12:40pm ET will be recorded as expected. In addition, you may see delays in call processing through the end of the day.
If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How...
If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How...
Sep 2, 2026 at 5:13 PM UTC
Was your business affected by this ZoomInfo outage?
Follow ZoomInfo and route available status alerts to email or a team channel.