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Volusion Outage History

Uptime record, past incidents, and downtime history for Volusion.

Checking current status...
73.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 19Aug 16

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 37.5% 16 10
July 2026 64.5% 31 11
June 2026 93.3% 30 2
May 2026 92.9% 14 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 18 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Intermittent Slowness and Errors on some Site Designer Stores
minor

Started: Aug 10, 1:34 PM

Merchant Storefronts
monitoring
A fix has been implemented and we are monitoring the results.
Aug 10, 8:02 PM
investigating
We are currently investigating an issue causing intermittent slowness and connection errors on storefronts using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.
Aug 10, 1:34 PM
Intermittent Errors on Some Stores
minor

Started: Aug 7, 5:59 PM

monitoring
A fix has been implemented and we are monitoring the results.
Aug 7, 10:58 PM
investigating
We are currently investigating an issue causing intermittent errors on storefronts using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.
Aug 7, 5:59 PM
Intermittent Slowness or Errors on some Site Designer Stores
minor

Started: Aug 5, 9:25 PM

monitoring
A fix has been implemented and we are monitoring the results.
Aug 5, 11:42 PM
investigating
We are currently investigating an issue with intermittent slowness and errors affecting some stores using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.
Aug 5, 9:25 PM
July 2026
Abandoned Cart Dashboard
minor

Started: Jul 29, 1:58 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 29, 4:22 PM
identified
The issue has been identified and a fix is being implemented.
Jul 29, 2:26 PM
investigating
The Abandoned Cart admin page is currently failing to load. Engineering is actively working to restore the connection.
Jul 29, 1:58 PM
Degraded Performance
maintenance

Started: Jul 21, 9:18 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 21, 9:40 PM
investigating
We are currently investigating reports of periodic slowness and occasional page loading errors affecting a subset of stores built on Site Designer. Visitors to impacted stores may experience delayed load times. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.
Jul 21, 9:18 PM
Admin Account Creation Errors
minor

Started: Jul 13, 7:23 PM

monitoring
Mailgun has implemented a fix and email validation for new admin accounts is now working. We will continue to monitor for any issues.
Jul 13, 7:54 PM
identified
We are currently experiencing an issue where merchants are receiving errors when attempting to create new admin accounts. This is due to a service disruption with Mailgun, our third-party email verification partner. Our team is actively monitoring the situation, and we will provide updates here as soon as a resolution is reached. In the meantime, you can track the live status of the email verification service directly via the Mailgun Status Page here: https://status.mailgun.com/
Jul 13, 7:23 PM
Issues with uploading images
minor

Started: Jul 1, 4:19 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 1, 5:36 PM
identified
The issue has been identified and a fix is being implemented.
Jul 1, 4:23 PM
investigating
We have received reports of the image upload feature displaying a 404 and preventing the upload of new images. Our team is investigating the issue and will post updates as more information becomes available.
Jul 1, 4:19 PM
June 2026
Errors on Site Designer Stores
major

Started: Jun 29, 5:02 PM

monitoring
A fix for the issue with Site Designer product pages has been deployed and we are continuing to monitor for any errors.
Jun 29, 5:08 PM
identified
This issue has been identified and we have deployed a fix.
Jun 29, 5:05 PM
investigating
Site Designer stores may be experiencing errors with product prices not displaying on the product pages, as well as with adding products to cart. We are currently investigating and will provide updates as soon as we know more.
Jun 29, 5:02 PM
April 2026
Order Confirmation Email Delivery
minor

Started: Apr 20, 5:53 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 8:17 PM
identified
The issue has been identified and a fix is being implemented.
Apr 20, 6:47 PM
investigating
We have received reports of order confirmation emails not arriving to inboxes. Our team is currently investigating the issue and will post more information as it becomes available.
Apr 20, 5:53 PM
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