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Outgoing Store Email Delivery Issues

Minor Impact Resolved Duration: 17h 27m October 14, 2026
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Current answer

Volusion experienced a minor incident: Outgoing Store Email Delivery Issues. ServiceAlert observed recovery on Oct 15, 2026.

Official Volusion status page Current Volusion status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Email Services

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 14, 2026 at 9:11 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 14, 2026 at 8:25 PM UTC
Investigating
We are currently investigating an issue affecting our email delivery service. Core store operations and transactions are still processing. We will provide another update here as we learn more.
Oct 14, 2026 at 8:12 PM UTC
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