New Multi-region uptime checks and custom-domain status pages

Investigating Intermittent Service Slowness

Minor Impact Resolved Duration: 4h 8m October 7, 2026
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Current answer

Volusion experienced a minor incident: Investigating Intermittent Service Slowness. ServiceAlert observed recovery on Oct 8, 2026.

Official Volusion status page Current Volusion status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Identified Monitoring
Affected Components
Merchant Storefronts Merchant Dashboard

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 7, 2026 at 9:40 PM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 7, 2026 at 7:58 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 7, 2026 at 7:57 PM UTC
Investigating
We are currently investigating reports of intermittent slowness and degraded performance across our platform. Our engineering team is actively working to identify the root cause and restore normal service levels. We apologize for the inconvenience and will provide an update as soon as more information becomes available. Thank you for your patience.
Oct 7, 2026 at 7:56 PM UTC
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