New Multi-region uptime checks and custom-domain status pages

Slowness in Admin Areas and Intermittent Errors on Category Pages

Minor Impact Resolved Duration: 2h 51m October 21, 2026
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Current answer

Volusion experienced a minor incident: Slowness in Admin Areas and Intermittent Errors on Category Pages. ServiceAlert observed recovery on Oct 21, 2026.

Official Volusion status page Current Volusion status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Merchant Storefronts Merchant Dashboard

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 21, 2026 at 4:37 PM UTC
Investigating
We are currently investigating an issue causing slowness across storefronts and admin portals, as well as intermittent errors on storefronts while browsing category pages. Our engineering team is actively working to identify the root cause and restore full performance. We will provide updates as soon as more information becomes available.
Oct 21, 2026 at 4:23 PM UTC
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