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72.4%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Failures in low-code agents for community users in Europe
We have identified the issue causing failures in low-code agents that use solution-local action apps for community users in Europe. We are rolling back the previous changes and continuing to monitor the recovery. We will provide another update once rollback is complete or if we have additional information to share.
investigating
Starting October 1 at approximately 12:00 PM UTC, community users in Europe may experience failures in LowCode Agents that use solution-local Action Apps. We have confirmed the impact is limited to community users in Europe. We are actively investigating the issue, determining the extent of the failures, and working on a fix.
Degraded performance in Orchestrator and Action Center – US region
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. Our team is actively monitoring the results to confirm the issue is fully resolved.
identified
A fix is currently being deployed for the degraded performance affecting Orchestrator and Action Center in the US region. Further updates will follow.
investigating
Our team is actively working on a fix for the degraded performance affecting Orchestrator in the US region. We will share updates as progress is made.
Multiple Regions - Multiple UiPath Services - Degraded Performance
AgentsAgentsIXPIXPContext GroundingAgentsAgentsAgentsAgentsAutopilot for Developers
monitoring
We continue to monitor the results of the implemented fix to ensure the issue is fully resolved.
monitoring
A fix has been implemented, and our team is actively monitoring the results to confirm the issue is fully resolved.
investigating
We are investigating degraded performance impacting UiPath Service from LLM Gateway in Multiple Regions.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
September 2026
Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center
The fix has been successfully applied, and the service is currently under monitoring.
Users should now be able to scroll and edit Form Tasks in Action Center when using Advanced Forms. We will continue monitoring the service to confirm that the issue remains resolved.
identified
We have identified an issue affecting Advanced Forms in Action Center for users in the Canada and Australia regions and subset of users in european union region. A hotfix deployment is currently in progress.
Impact: Users may be unable to scroll or edit Form Tasks as expected when using Advanced Forms.
Workaround: Use the Tab key to navigate through the form and make edits instead of clicking or scrolling.
Next update: Our focus is on completing and validating the hotfix deployment and restoring full functionality and share and update quickly as possible
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is implementing fix, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
We are experiencing degraded performance in the Customer Portal due to an ongoing third-party service outage affecting multiple instances globally.
Affected Customer Portal functionality (major impact):
Creating and updating support cases
Viewing existing support case details and replies
Loading account and company data
Checking case status during self-registration
Downloading files
Our team is actively monitoring the situation and will provide further updates as they become available.
Some customers will not be able to deploy solution packages
The issue has been mitigated, and the service is currently operational. We will continue to closely monitor the service health and take further action if needed.
identified
We have identified the issue and implemented the necessary fix
investigating
We are currently investigation the issue.
Orchestrator - Customers are experiencing issues in accessing queue item
The fix is currently being applied. We will provide another update shortly once the deployment has been completed across all affected regions.
identified
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround. Additional updates will be provided as we move toward resolution.
monitoring
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround.Additional updates will be provided as we move toward resolution.
identified
The issue has been identified, and the team is actively working on deploying a fix. We expect the deployment to begin in the coming hours.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Delayed US - IXP - Model unvailable
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We identified an issue that caused some IXP models to be unavailable or incorrectly shown as “not found.” A fix has been deployed, and we are continuing to monitor the situation closely. We will share a detailed root cause analysis for this incident at a later time.
UAE - Insights - Dashboard is down
majorSource not attested
Last archived state: resolved
View archived record details
identified
The cause of the outage impacting Dashboard for Insights in UAE has been identified and are working on a fix.
Impact: Users may be unable to access the Insights dashboard
Next update: Our focus is on restoring service as quickly as possible.
identified
We have identified the cause of the outage impacting Dashboard for Insights in UAE and are working on a fix.
Impact: Users may be unable to access the Insights dashboard
Next update: Our focus is on restoring service as quickly as possible.
Delayed US - Autopilot for Everyone - Sign-in issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have applied a mitigation and are seeing traffic return to normal. We will continue to monitor the situation as it improves
investigating
Users may be unable to sign-in to Autopilot for Everyone, and may be unable to send messages even if already logged in.
Canada - Serverless Robots - Job Failures
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been mitigated, and services are functioning as expected. We are continuing to monitor the environment to confirm full recovery.
identified
We have mitigated the issue and are now applying a fix.
identified
We have identified the fix and it is currently being deployed.
investigating
Jobs running in the serverless environment in the Canada region may have experienced intermittent request failures, causing the entire job to fail.
Multiple Regions - Cloud Robots- VM - VPN gateway
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed, and we are actively monitoring the system.
identified
A fix has been identified and is currently being implemented.
investigating
We have identified an issue affecting customers who have a VPN gateway configured and are navigating through the UI. Other customer scenarios remain unaffected. Based on current observations, the overall impact is low.
Multiple Regions - Orchestrator - Partial Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed, and we are actively monitoring the system.
identified
A fix has been identified and is currently being implemented.
investigating
Subset of operations in Orchestrator intermittently failing across multiple regions.
Multiple Regions - Document Understanding - Elevated Error Rates
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed that error rates affecting Document Understanding (DU) generative extraction in both the US and EU regions have subsided.
The system is currently stable, and our team continues to monitor performance closely to ensure full reliability. We will share further updates if there are any changes.
investigating
We are currently investigating an increase in failed requests affecting Document Understanding (DU) generative extraction capabilities in both the US and EU regions.
Our team has identified the issue and is actively working on mitigation. During this time, users may experience higher error rates or incomplete responses when using generative extraction features.
We will provide updates as we make progress toward full resolution.
Multiple Regions - IXP - Incorrect Validation Error Message
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A hotfix has now been successfully deployed to address the incorrect validation error message affecting a small subset of older IXP projects. We are actively monitoring to ensure stability.
identified
A hotfix is currently being rolled out to address the incorrect validation error message affecting a small subset of older IXP projects.
During this time, some users may continue to briefly see the incorrect message in the IXP UI. As a reminder, this does not impact IXP ingestion, and no customer action is required.
We will confirm once the rollout is complete.
investigating
We're currently seeing an issue where one IXP endpoint is displaying an incorrect validation error message for a small subset of older IXP projects following a recent change.
This message is not accurate and can be safely disregarded, though it may temporarily impact parts of the IXP UI.
Importantly, IXP ingestion is not affected, and no action is required from customers at this time.
Our team is actively working on a hotfix, which will be deployed as soon as possible. We'll share an updat...
Multiple services degraded due to auth failures in Europe region
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering team has implemented a fix and services are currently stabilising . We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
investigating
We are currently investigating auth issues in the Europe region causing failures across multiple services .Our engineering team has identified the root cause and are in process of restoring full functionality.
investigating
We are currently investigating auth issues in the Europe region causing failures across multiple services .Our engineering team has identified the root cause and are in process of restoring full functionality.
Europe - Integration Service - Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue where customers in the Europe region are unable to create new Integration Service Connections. Existing connections are not impacted. Our engineering team is actively working to identify the root cause and restore full functionality.
