Orchestrator - Customers are experiencing issues in accessing queue item
View the provider incident record →Current answer
UiPath experienced a minor incident: Orchestrator - Customers are experiencing issues in accessing queue item. ServiceAlert observed recovery on Aug 28, 2026.
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Incident Lifecycle
Affected Components
Orchestrator
Orchestrator
Orchestrator
Orchestrator
Orchestrator
Orchestrator
Orchestrator
Orchestrator
Orchestrator
Orchestrator
Orchestrator
Incident Timeline
Identified
The fix is currently being applied. We will provide another update shortly once the deployment has been completed across all affected regions.
Aug 28, 2026 at 8:00 PM UTC
Identified
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround. Additional updates will be provided as we move toward resolution.
Aug 28, 2026 at 5:39 PM UTC
Monitoring
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround.Additional updates will be provided as we move toward resolution.
Aug 28, 2026 at 5:27 PM UTC
Identified
The issue has been identified, and the team is actively working on deploying a fix. We expect the deployment to begin in the coming hours.
Aug 28, 2026 at 3:41 PM UTC
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