Multiple Region- Uipath Customer Portal - Degraded Performance
View the provider incident record →Current answer
UiPath experienced a minor incident: Multiple Region- Uipath Customer Portal - Degraded Performance. ServiceAlert observed recovery on Sep 16, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
AI Center
Customer Portal
Customer Portal
Customer Portal
Customer Portal
Customer Portal
Customer Portal
Customer Portal
Customer Portal
Customer Portal
Customer Portal
Customer Portal
Incident Timeline
Identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 at 4:51 PM UTC
Identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 at 3:34 PM UTC
Identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 at 2:31 PM UTC
Identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 at 1:29 PM UTC
Identified
Service provider is implementing fix, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 at 12:29 PM UTC
Identified
Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 at 11:29 AM UTC
Identified
Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 at 10:21 AM UTC
Identified
We are experiencing degraded performance in the Customer Portal due to an ongoing third-party service outage affecting multiple instances globally.
Affected Customer Portal functionality (major impact):
Creating and updating support cases
Viewing existing support case details and replies
Loading account and company data
Checking case status during self-registration
Downloading files
Our team is actively monitoring the situation and will provide further updates as they become available.
Affected Customer Portal functionality (major impact):
Creating and updating support cases
Viewing existing support case details and replies
Loading account and company data
Checking case status during self-registration
Downloading files
Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 at 9:14 AM UTC
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