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71.9%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Failures in low-code agents for community users in Europe
We have identified the issue causing failures in low-code agents that use solution-local action apps for community users in Europe. We are rolling back the previous changes and continuing to monitor the recovery. We will provide another update once rollback is complete or if we have additional information to share.
investigating
Starting October 1 at approximately 12:00 PM UTC, community users in Europe may experience failures in LowCode Agents that use solution-local Action Apps. We have confirmed the impact is limited to community users in Europe. We are actively investigating the issue, determining the extent of the failures, and working on a fix.
Degraded performance in Orchestrator and Action Center – US region
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. Our team is actively monitoring the results to confirm the issue is fully resolved.
identified
A fix is currently being deployed for the degraded performance affecting Orchestrator and Action Center in the US region. Further updates will follow.
investigating
Our team is actively working on a fix for the degraded performance affecting Orchestrator in the US region. We will share updates as progress is made.
Multiple Regions - Multiple UiPath Services - Degraded Performance
AgentsAgentsIXPIXPContext GroundingAgentsAgentsAgentsAgentsAutopilot for Developers
monitoring
We continue to monitor the results of the implemented fix to ensure the issue is fully resolved.
monitoring
A fix has been implemented, and our team is actively monitoring the results to confirm the issue is fully resolved.
investigating
We are investigating degraded performance impacting UiPath Service from LLM Gateway in Multiple Regions.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
September 2026
Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center
The fix has been successfully applied, and the service is currently under monitoring.
Users should now be able to scroll and edit Form Tasks in Action Center when using Advanced Forms. We will continue monitoring the service to confirm that the issue remains resolved.
identified
We have identified an issue affecting Advanced Forms in Action Center for users in the Canada and Australia regions and subset of users in european union region. A hotfix deployment is currently in progress.
Impact: Users may be unable to scroll or edit Form Tasks as expected when using Advanced Forms.
Workaround: Use the Tab key to navigate through the form and make edits instead of clicking or scrolling.
Next update: Our focus is on completing and validating the hotfix deployment and restoring full functionality and share and update quickly as possible
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is implementing fix, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
We are experiencing degraded performance in the Customer Portal due to an ongoing third-party service outage affecting multiple instances globally.
Affected Customer Portal functionality (major impact):
Creating and updating support cases
Viewing existing support case details and replies
Loading account and company data
Checking case status during self-registration
Downloading files
Our team is actively monitoring the situation and will provide further updates as they become available.
Some customers will not be able to deploy solution packages
The issue has been mitigated, and the service is currently operational. We will continue to closely monitor the service health and take further action if needed.
identified
We have identified the issue and implemented the necessary fix
investigating
We are currently investigation the issue.
Orchestrator - Customers are experiencing issues in accessing queue item
The fix is currently being applied. We will provide another update shortly once the deployment has been completed across all affected regions.
identified
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround. Additional updates will be provided as we move toward resolution.
monitoring
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround.Additional updates will be provided as we move toward resolution.
identified
The issue has been identified, and the team is actively working on deploying a fix. We expect the deployment to begin in the coming hours.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Solutions Management- Japan - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
Solutions Management
monitoring
The fix has been successfully deployed in the Japan region, and the issue has been mitigated. We are closely monitoring the service to ensure Solution Deployment continues to operate as expected and will provide further updates as needed.
identified
We have identified an issue affecting the Solution Deployment feature in Studio Web in the Japan region, where solution deployments may fail. A fix has been prepared and will be rolled out shortly. We will provide further updates as more information becomes available.
Singapore - Insights - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
Insights
monitoring
The issue has been mitigated, and we are closely monitoring the Insights service in the Singapore region to ensure dashboards continue to load as expected.
investigating
We are investigating an issue affecting customers using Insights in the Singapore region, where dashboards may fail to load and display timeout errors. Our teams are working to identify the root cause and will provide further updates as more information becomes available.
The issue has been mitigated, and we are closely monitoring the service to ensure it continues to operate as expected. We will provide further updates as more information becomes available.
investigating
We are investigating an issue affecting customers using the Extended OCR functionality in the Document Understanding service in the Singapore region. Our teams are working to identify the root cause and will provide further updates as more information becomes available.
Multiple Regions - UiPath Apps - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
AppsAppsAppsAppsAppsAppsApps
monitoring
The fix has been successfully deployed across all affected regions, and the issue has been mitigated. We are closely monitoring the service to ensure the fix continues to perform as expected and will provide further updates as needed.
identified
We have identified the cause of an issue impacting a small number of customers using UiPath Apps authored from the Studio Web service across multiple regions. Our teams are ready with a fix, and deployment is about to begin across the affected regions. We will continue to monitor the deployment and provide further updates as the fix takes effect.
US - Document Understanding - Partial Outage
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented for the issue impacting document classification and extraction for Document Understanding in US, and we are currently monitoring the results.
US - Agents - Some Customers May Experience Errors When Using Claude Sonnet 4.6
majorSource not attested
Last archived state: resolved
View archived record details
Agents
monitoring
We have mitigated the issue. Our engineering team is actively monitoring and will share further updates as more information becomes available.
monitoring
We have mitigated the issue. Our engineering team is actively morning and will share further updates as more information becomes available.
investigating
We are investigating an issue that may affect some customers using Claude Sonnet 4.6 in Agents in the US region. Our engineering team is actively working to understand the issue and will share further updates as more information becomes available.
investigating
We are investigating an issue that may affect some customers using Claude Sonnet 4.6 in Agents in the US region. Our engineering team is actively working to understand the issue and will share further updates as more information becomes available.
[Community] - [Agentic Orchestration] - Reports of failures in expression evaluations related to the HITL task output parameters
majorSource not attested
Last archived state: resolved
View archived record details
Agentic Orchestration
monitoring
We have deployed the fix and are monitoring the resolution.
Next update: Our teams are monitoring the resolution and will share updates as available.
identified
We have identified the fix and the resolution is in progress.
Next update: Our teams are working on the fix and will share updates as available.
identified
We have identified the cause for an outage impacting expression evaluations related to the HITL task output parameters for Agentic Orchestration in community users in Europe.
Impact: Users will experience failures when they have an expressions using HITL task output parameter.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting expression evaluations related to the HITL task output parameters for Agentic Orchestration in community users in Europe.
Impact: Users will experience failures when they have an expressions using HITL task output parameter.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting failures in expression evaluations related to the HITL task output parameters for Asgentic Orchestratron in community users in Europe.
Impact: Users may be unable to complete HITL tasks
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Multiple Regions - Studio Web & Solutions Mgmt - Resource Configuration Screen Not Loading
The rollout is progressing as expected across the remaining regions. We continue to monitor the deployment. Thank you for your patience.
identified
The rollout is progressing as expected across the remaining regions. We continue to monitor the deployment. Thank you for your patience.
identified
The rollout is progressing as expected across the remaining regions. We continue to monitor the deployment. Thank you for your patience.
identified
The fix has been verified and is being rolled out across all remaining regions. We are monitoring the deployment and recovery. Thanknyou for your patience.
identified
Deployment of the fix is in progress. We will provide further updates as the deployment progresses.
identified
We have identified the root cause of an issue in Studio Web where the resource configuration screen for changing resource attributes is not loading. We are deploying a fix.
Multiple Regions - Studio Web - New entities showing up with a delay
minorSource not attested
Last archived state: resolved
View archived record details
Studio WebStudio WebStudio Web
monitoring
The issue has been mitigated, and we expect processing times to return to normal shortly. We are monitoring the recovery closely. Thank you for your patience.
identified
We have identified the cause and are working on a resolution for the issue affecting a subset of tenants in Europe, the United States, and Japan. Thank you for your patience.
investigating
We continue to investigate the issue affecting a subset of tenants in Europe, the United States, and Japan, where newly created entities may take longer than expected to appear in Studio Web. No data is lost, and existing entities are unaffected.
investigating
We continue to investigate the issue and are working to identify the root cause and restore normal processing times.
investigating
We are investigating an issue affecting Community accounts where newly created entities may take approximately one hour to appear in Studio Web. No data is lost, and existing entities are unaffected.
Degraded Performance in US region - Orchestrator Robot Logs
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the degraded performance impacting Orchestrator in US region and are working on mitigation.
Impact: Users may experience delayed loads and views on Orchestrator Robot logs. Additional updates will be provided as we move toward resolution.
