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71.2%of 59 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 25Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Failures in low-code agents for community users in Europe
We have identified the issue causing failures in low-code agents that use solution-local action apps for community users in Europe. We are rolling back the previous changes and continuing to monitor the recovery. We will provide another update once rollback is complete or if we have additional information to share.
investigating
Starting October 1 at approximately 12:00 PM UTC, community users in Europe may experience failures in LowCode Agents that use solution-local Action Apps. We have confirmed the impact is limited to community users in Europe. We are actively investigating the issue, determining the extent of the failures, and working on a fix.
Degraded performance in Orchestrator and Action Center – US region
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. Our team is actively monitoring the results to confirm the issue is fully resolved.
identified
A fix is currently being deployed for the degraded performance affecting Orchestrator and Action Center in the US region. Further updates will follow.
investigating
Our team is actively working on a fix for the degraded performance affecting Orchestrator in the US region. We will share updates as progress is made.
Multiple Regions - Multiple UiPath Services - Degraded Performance
AgentsAgentsIXPIXPContext GroundingAgentsAgentsAgentsAgentsAutopilot for Developers
monitoring
We continue to monitor the results of the implemented fix to ensure the issue is fully resolved.
monitoring
A fix has been implemented, and our team is actively monitoring the results to confirm the issue is fully resolved.
investigating
We are investigating degraded performance impacting UiPath Service from LLM Gateway in Multiple Regions.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
September 2026
Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center
The fix has been successfully applied, and the service is currently under monitoring.
Users should now be able to scroll and edit Form Tasks in Action Center when using Advanced Forms. We will continue monitoring the service to confirm that the issue remains resolved.
identified
We have identified an issue affecting Advanced Forms in Action Center for users in the Canada and Australia regions and subset of users in european union region. A hotfix deployment is currently in progress.
Impact: Users may be unable to scroll or edit Form Tasks as expected when using Advanced Forms.
Workaround: Use the Tab key to navigate through the form and make edits instead of clicking or scrolling.
Next update: Our focus is on completing and validating the hotfix deployment and restoring full functionality and share and update quickly as possible
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is implementing fix, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
We are experiencing degraded performance in the Customer Portal due to an ongoing third-party service outage affecting multiple instances globally.
Affected Customer Portal functionality (major impact):
Creating and updating support cases
Viewing existing support case details and replies
Loading account and company data
Checking case status during self-registration
Downloading files
Our team is actively monitoring the situation and will provide further updates as they become available.
Some customers will not be able to deploy solution packages
The issue has been mitigated, and the service is currently operational. We will continue to closely monitor the service health and take further action if needed.
identified
We have identified the issue and implemented the necessary fix
investigating
We are currently investigation the issue.
Orchestrator - Customers are experiencing issues in accessing queue item
The fix is currently being applied. We will provide another update shortly once the deployment has been completed across all affected regions.
identified
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround. Additional updates will be provided as we move toward resolution.
monitoring
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround.Additional updates will be provided as we move toward resolution.
identified
The issue has been identified, and the team is actively working on deploying a fix. We expect the deployment to begin in the coming hours.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Maestro workflow intermittent failures occuring
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
Impact: Users may still experience degraded performance, but this should continue to improve. We are monitoring closely to ensure stability.
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
Impact: Users may still experience degraded performance, but this should continue to improve.
We are monitoring closely to ensure stability.
monitoring
Mitigation has been applied and performance is improving for the issue that impacted [impacted functionality / user symptom] in Maestro across US.
Impact: Users may still experience degraded perfornance but this should continue to improve.
We are monitoring closely to ensure stability.
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.
monitoring
We have resolved the situation that was causing the degraded performance for Maestro workflows.
We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.
investigating
We are investigating reports of degraded performance impacting workflows for Maestro in east US.
Impact: Users may experience intermittent failures or stuck workflows.
Our teams are working to identify the cause and will share more details as the investigation progresses.
IXP Partial Outage in Switzerland Region.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and the service is recovering.
We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
investigating
We are currently investigating reports of an issue in IXP in the Switzerland region.
Impact: Customers using IXP in the Switzerland may experience degraded performance and failed requests.
Our teams are actively working to identify the cause. Further updates will be shared as soon as more information becomes available.
Identified - Partial Outage in US region - Document Understanding
majorSource not attested
Last archived state: resolved
View archived record details
identified
Fix is underway and additional updates will be provided as we move toward.
Impact: Users may be unable to write and perform certain operations in US region on Document Understanding.
identified
Impact: Users may be unable to write and perform certain operations in US region on Document Understanding.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause of the degraded performance impacting write operations for Document Understanding in US region and are working on mitigation.
Impact: Users may experience failures on some of the write operations.
Additional updates will be provided as we move toward resolution.
Intermittent AzureOpenAI failures on India (ongoing) and Europe (mitigated)
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation.
Mitigation already applied for Europe.
Contacted and waiting for the LLM model provider (Azure OpenAI) mitigation to take place.
Impact: Users may experience intermittent LLM model failures.
Additional updates will be provided as we move toward resolution.
identified
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation.
Mitigation already applied for Europe.
Impact: Users may experience intermittent LLM model failures.
Additional updates will be provided as we move toward resolution.
Degraded Login Performance in the United States Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Mitigation has been applied and performance is improving for the issue that impacted login functionality in IXP, Orchestrator, and potentially other services across the United States region.
We are monitoring closely to ensure stability.
investigating
We are investigating reports of degraded performance impacting login functionality for IXP, Orchestrator, and potentially other services in the United States region.
Impact: Users in the United States region may experience issues logging in to IXP, Orchestrator, and potentially other services.
Our teams are working to identify the cause and will share more details as the investigation progresses.
Degraded performance impacting Orchestrator and Document Understanding in Europe
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.
Our teams are working on mitigating the issue and assessing the broader service impact, as addi...
investigating
We are continuing to investigate degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.
Our teams are also assessing the broader service impact, as additional services may be affected. We will share more details as the investigation and rollback progress.
investigating
We are investigating reports of degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page.
Customers will observe latency with the new data in insights in US region
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the degraded performance. We are working on the resolution
identified
We have identified the cause of the degraded performance.
Impact: Users may experience latency with the new data from orchestrator in insights in US region
Additional updates will be provided as we move toward resolution.
May 2026
IXP - Multiple Regions - Partial outage for GPT models
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have rolled back a previous change which was responsible for the issue, and are seeing calls to GPT models succeed again.
Next update: we expect no further service disruptions, and will update once we have confirmed all regions are recovered
investigating
We are investigating failures and increased latency with GPT models for IXP.
Impact: Users may be unable to use GPT models in IXP.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Service Degradation Affecting Document Understanding, Agents, IXP, and GenAI Activities
minorSource not attested
Last archived state: resolved
View archived record details
identified
An issue with an upstream provider may be impacting GPT-4.0-powered functionality for Document Understanding, Agents, IXP, and GenAI Activities across multiple regions, and we are investigating.
Impact: Users may experience request failures, increased error rates, or degraded performance when using GPT-4.0-powered features and workflows.
Our teams have identified a potential mitigation and are actively implementing it to reduce customer impact. We will continue to provide updates as progres...
investigating
An issue with an upstream provider may be impacting GPT-4.0-powered functionality for Document Understanding, Agents, IXP, and GenAI Activities across multiple regions, and we are investigating.
Impact: Users may experience request failures, increased error rates, or degraded performance when using GPT-4.0-powered features and workflows.
IXP - Multiple Regions - User experience delays when using Gemini models
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
All regions are fully operational. We will perform validations, and share any further updates as they become available
monitoring
We have applied and confirmed the fix in several regions, are are continuing to roll it out
monitoring
The fix has been deployed in the Japan region and we are validating its effectiveness. Additional testing is underway to confirm recovery. Services in all other regions remain fully operational. We will share further updates as they become available.
monitoring
A fix has been implemented successfully in all regions except Japan, where we are still actively working on resolving the issue. Services in other regions are operating normally. Our team continues to investigate and implement the fix for the Japan region, and we will provide further updates as soon as possible.
monitoring
We continue to monitor the service and have not observed any further issues so far. The system remains stable, and we will keep monitoring for continued assurance.
monitoring
A fix has been implemented and services are operating normally. We are continuing to monitor the service to ensure stability.
identified
We have identified the issue and are working on implementing a fix.
investigating
Investigation is ongoing. Our team continues to work toward a finding the root cause and we will share further updates as available.
investigating
We are currently experiencing delays and intermittent failures affecting document extraction that use Gemini models. Users may notice delay or unsuccessful processing requests across all regions.
Our team is actively investigating the issue and working to restore normal performance.
