Daily provider-status observations and published incident history for UiPath.
Component incident
UiPath has an active component incident; no global outage is indicated. Verified .
Official provider source.
Looking for an update now? Check the current status, or follow UiPath for future changes.
70.7%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Failures in low-code agents for community users in Europe
We have identified the issue causing failures in low-code agents that use solution-local action apps for community users in Europe. We are rolling back the previous changes and continuing to monitor the recovery. We will provide another update once rollback is complete or if we have additional information to share.
investigating
Starting October 1 at approximately 12:00 PM UTC, community users in Europe may experience failures in LowCode Agents that use solution-local Action Apps. We have confirmed the impact is limited to community users in Europe. We are actively investigating the issue, determining the extent of the failures, and working on a fix.
Degraded performance in Orchestrator and Action Center – US region
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. Our team is actively monitoring the results to confirm the issue is fully resolved.
identified
A fix is currently being deployed for the degraded performance affecting Orchestrator and Action Center in the US region. Further updates will follow.
investigating
Our team is actively working on a fix for the degraded performance affecting Orchestrator in the US region. We will share updates as progress is made.
Multiple Regions - Multiple UiPath Services - Degraded Performance
AgentsAgentsIXPIXPContext GroundingAgentsAgentsAgentsAgentsAutopilot for Developers
monitoring
We continue to monitor the results of the implemented fix to ensure the issue is fully resolved.
monitoring
A fix has been implemented, and our team is actively monitoring the results to confirm the issue is fully resolved.
investigating
We are investigating degraded performance impacting UiPath Service from LLM Gateway in Multiple Regions.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
September 2026
Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center
The fix has been successfully applied, and the service is currently under monitoring.
Users should now be able to scroll and edit Form Tasks in Action Center when using Advanced Forms. We will continue monitoring the service to confirm that the issue remains resolved.
identified
We have identified an issue affecting Advanced Forms in Action Center for users in the Canada and Australia regions and subset of users in european union region. A hotfix deployment is currently in progress.
Impact: Users may be unable to scroll or edit Form Tasks as expected when using Advanced Forms.
Workaround: Use the Tab key to navigate through the form and make edits instead of clicking or scrolling.
Next update: Our focus is on completing and validating the hotfix deployment and restoring full functionality and share and update quickly as possible
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is implementing fix, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
We are experiencing degraded performance in the Customer Portal due to an ongoing third-party service outage affecting multiple instances globally.
Affected Customer Portal functionality (major impact):
Creating and updating support cases
Viewing existing support case details and replies
Loading account and company data
Checking case status during self-registration
Downloading files
Our team is actively monitoring the situation and will provide further updates as they become available.
Some customers will not be able to deploy solution packages
The issue has been mitigated, and the service is currently operational. We will continue to closely monitor the service health and take further action if needed.
identified
We have identified the issue and implemented the necessary fix
investigating
We are currently investigation the issue.
Orchestrator - Customers are experiencing issues in accessing queue item
The fix is currently being applied. We will provide another update shortly once the deployment has been completed across all affected regions.
identified
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround. Additional updates will be provided as we move toward resolution.
monitoring
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround.Additional updates will be provided as we move toward resolution.
identified
The issue has been identified, and the team is actively working on deploying a fix. We expect the deployment to begin in the coming hours.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Document Understanding Outage on GXP East US Region
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating degraded performance impacting Front-End Services in Document Understanding across GXP East US Region.
Impact: Users may notice timeouts when accessing the UI in GXP US.
Next update: Additional updates will be provided as more information becomes available.
Uipath Apps is facing outage in Delayed US region
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Mitigation has been applied and performance is improving for the issue.
We are monitoring closely to ensure stability.
identified
Team has made progress to fix underlying resource issue and is actively working to restore service.
identified
Team has identified an issue with an underlying resource and is actively working to restore service.
identified
Team is working on service restoration. We will update the status once mitigation is completed.
identified
We have identified the cause of the outage impacting Uipath Apps is facing outage in Delayed US region and are working on a fix.
Impact: Users may continue to be unable to access Uipath Apps and solutions dependent on Uipath Apps.
Team is working on service restoration.
AI Trust Layer Audit Log Degradation in the US Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue impacting visibility of recent audit log records for AI Trust Layer in the US has been resolved.
The affected aggregation jobs are running successfully, and backfill processing has returned to normal. Audit log ingestion remained healthy throughout the incident.
We will continue to monitor service health. Thank you for your patience.
identified
The fix remains in place and the affected aggregation jobs are continuing to run successfully.
Impact: Users may still experience delayed visibility of recent records on the AI Trust Layer Audit Log page while the backfill continues. Audit log ingestion remains healthy.
Our teams are continuing to monitor the backfill progress and will share another update once audit log visibility has fully recovered.
identified
We have applied a fix and are seeing the affected aggregation jobs run successfully again.
Impact: Users may continue to experience delayed visibility of recent records on the AI Trust Layer Audit Log page while processing catches up. Audit log ingestion remains healthy.
Our teams are monitoring the backfill process and will share another update once audit log visibility has fully recovered.
identified
We have identified the cause of degraded performance impacting visibility of recent audit log records for AI Trust Layer in the US region.
Impact: Users may experience missing or delayed recent records on the AI Trust Layer Audit Log page. Audit log ingestion remains healthy.
Our teams are redeploying the affected service and will continue monitoring recovery. We will share another update as soon as service behavior has stabilized.
investigating
We are investigating reports of degraded performance impacting visibility of recent audit log records for AI Trust Layer in the US region.
Impact: Users may experience missing or delayed recent records on the AI Trust Layer Audit Log page. Audit log ingestion remains healthy.
Our teams are working to identify the cause and will share more details as the investigation progresses.
Degraded performance for Agent/Maestro LLM workflow runs in US region
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified that the degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region may be related to a third-party upstream dependency.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are continuing to work with the upstream provider and will share more details as remediation progresses.
investigating
We are continuing to investigate reports of degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
After applying mitigation steps and monitoring the service, we are still observing latency in some workflows. Our teams are investigating whether an upstream provider may be contributing to the continued latency and will share more detail...
monitoring
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are continuing to monitor the fix and confirm there is no further impact.
monitoring
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are continuing to monitor the fix for stability and will share more details as needed.
monitoring
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are monitoring the service to confirm continued stability and will share more details as needed.
identified
We have identified the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may continue to experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are working on a fix and will share more details as remediation progresses.
investigating
We are investigating reports of degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are working to identify the cause and will share more details as the investigation progresses.
July 2026
Multiple Regions - UiPath Apps - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have a mitigation available and are beginning to roll it out to affected regions. We will provide more updates as the mitigation takes effect.
identified
We are investigating degraded performance impacting UiPath Apps authored from Studio Web service in Multiple Regions.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
US - Document Understanding - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor the fix. Performance and error rates have returned to normal levels. We will provide an update once we confirm full recovery.
monitoring
We have implemented a fix for the degraded performance impacting Extraction and Classification for Document Understanding in US. We are monitoring the results and will provide an update shortly.
investigating
We are investigating reports of degraded performance impacting Extraction and Classifications for Document Understanding in US. Our teams are working to identify the cause and will share more details as the investigation progresses.
Multiple Regions - Insights - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been applied across all regions and we're monitoring to confirm full stability.
identified
The precautionary rollout to remaining regions is still in progress.
identified
We're still rolling the same fix out to remaining regions as a precaution. No further customer impact is expected.
identified
The fix has been applied to all impacted regions and the affected items have been recovered. As a precaution, we're rolling the same fix out to remaining regions. No further customer impact is expected.
identified
Recovery is complete in Japan and we're validating the changes. We'll apply the same fix to the remaining regions and update as each completes.
identified
We've prepared a fix and are validating it before applying it to affected queue items. We'll post again once recovery is underway
identified
We've identified the cause of an issue affecting a subset of recently created queue items. No data has been lost, and we've confirmed all affected items can be fully recovered. We're validating a fix and will begin recovery shortly.
investigating
We are continuing to investigate this issue.
investigating
We are investigating degraded performance impacting Insights Service in Japan, Singapore and Australia Region.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
Europe - Document Understanding - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have applied the fix, we are currently monitoring the situation closely.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of degraded performance impacting Extraction and Classifications for Document Understanding in Europe. Our teams are working to identify the cause and will share more details as the investigation progresses.
Degraded Perormance - Europe - Document Understanding
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering team has applied a mitigation to address the issue. Since implementing the mitigation, we have observed a significant reduction in errors, and the affected service is returning to a stable state. We are continuing to closely monitor the service to ensure stability and will provide further updates.
investigating
We are investigating degraded performance affecting Document Understanding Helix 2.0. The extractor and splitter/classifier are experiencing increased delay and occasional failed requests in the Europe region
investigating
We are investigating degraded performance impacting Document Understanding Service in Europe Region.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
Orchestrator logs from robot jobs are visible with a delay in the US and Delayed US regions
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing mitigation activities and the impacted regions are showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We have identified impact in the US Delayed environment as well, and are continuing mitigation activities.
identified
We have identified and applied new mitigation and recovery is estimated to take several more hours.
identified
We have identified and applied new mitigation and recovery is estimated to take several more hours.
identified
We have identified and applied new mitigation and recovery is estimated to take several more hours.
investigating
We are still investigating the reports of delayed ingestion of robot logs.
Our teams are working to identify the cause and will share more details as the investigation progresses.
monitoring
Mitigation has been applied. We are monitoring closely to ensure stability.
investigating
We are investigating reports of missing robot logs in the US region.
Our teams are working to identify the cause and will share more details as the investigation progresses.
investigating
We are investigating reports of missing robot logs in the US region. Our teams are working to identify the cause and will share more details as the investigation progresses.
