Daily provider-status observations and published incident history for UiPath.
Component incident
UiPath has an active component incident; no global outage is indicated. Verified .
Official provider source.
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70.7%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Failures in low-code agents for community users in Europe
We have identified the issue causing failures in low-code agents that use solution-local action apps for community users in Europe. We are rolling back the previous changes and continuing to monitor the recovery. We will provide another update once rollback is complete or if we have additional information to share.
investigating
Starting October 1 at approximately 12:00 PM UTC, community users in Europe may experience failures in LowCode Agents that use solution-local Action Apps. We have confirmed the impact is limited to community users in Europe. We are actively investigating the issue, determining the extent of the failures, and working on a fix.
Degraded performance in Orchestrator and Action Center – US region
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. We are continuing to monitor system performance and stability to confirm the issue is fully resolved. Further updates will be provided as more information becomes available.
monitoring
A fix has been implemented for the degraded performance affecting Orchestrator and Action Center in the US region. Our team is actively monitoring the results to confirm the issue is fully resolved.
identified
A fix is currently being deployed for the degraded performance affecting Orchestrator and Action Center in the US region. Further updates will follow.
investigating
Our team is actively working on a fix for the degraded performance affecting Orchestrator in the US region. We will share updates as progress is made.
Multiple Regions - Multiple UiPath Services - Degraded Performance
AgentsAgentsIXPIXPContext GroundingAgentsAgentsAgentsAgentsAutopilot for Developers
monitoring
We continue to monitor the results of the implemented fix to ensure the issue is fully resolved.
monitoring
A fix has been implemented, and our team is actively monitoring the results to confirm the issue is fully resolved.
investigating
We are investigating degraded performance impacting UiPath Service from LLM Gateway in Multiple Regions.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
September 2026
Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center
The fix has been successfully applied, and the service is currently under monitoring.
Users should now be able to scroll and edit Form Tasks in Action Center when using Advanced Forms. We will continue monitoring the service to confirm that the issue remains resolved.
identified
We have identified an issue affecting Advanced Forms in Action Center for users in the Canada and Australia regions and subset of users in european union region. A hotfix deployment is currently in progress.
Impact: Users may be unable to scroll or edit Form Tasks as expected when using Advanced Forms.
Workaround: Use the Tab key to navigate through the form and make edits instead of clicking or scrolling.
Next update: Our focus is on completing and validating the hotfix deployment and restoring full functionality and share and update quickly as possible
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Service provider is implementing fix, Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
Our team is actively monitoring the situation and will provide further updates as they become available.
identified
We are experiencing degraded performance in the Customer Portal due to an ongoing third-party service outage affecting multiple instances globally.
Affected Customer Portal functionality (major impact):
Creating and updating support cases
Viewing existing support case details and replies
Loading account and company data
Checking case status during self-registration
Downloading files
Our team is actively monitoring the situation and will provide further updates as they become available.
Some customers will not be able to deploy solution packages
The issue has been mitigated, and the service is currently operational. We will continue to closely monitor the service health and take further action if needed.
identified
We have identified the issue and implemented the necessary fix
investigating
We are currently investigation the issue.
Orchestrator - Customers are experiencing issues in accessing queue item
The fix is currently being applied. We will provide another update shortly once the deployment has been completed across all affected regions.
identified
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround. Additional updates will be provided as we move toward resolution.
monitoring
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround.Additional updates will be provided as we move toward resolution.
identified
The issue has been identified, and the team is actively working on deploying a fix. We expect the deployment to begin in the coming hours.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Multiple Regions - Cloud Robots- VM - Creation/Editing of VPN Gateway in UiPath Cloud Administration is currently failing. Existing VPN Gateways are not impacted.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been resolved, and we are currently monitoring the system to ensure stabilit
monitoring
The issue has been resolved, and we are currently monitoring the system to ensure stabilit
identified
We are actively working on a fix and taking steps to minimize the impact. We will continue to share updates as they become available.
identified
We’ve identified the issue and are continuing to deploy mitigation. Work is ongoing, and we’re closely monitoring progress toward full resolution.
identified
We identified the issue and are working deploying the mitigation.
investigating
We are investigating the incident.
Europe - Integration Service - New connection creation is failing
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and the service is recovered.
Current status: We are monitoring the system to ensure stability and full recovery.
investigating
New connection creation in UiPath Integration Service is currently failing in the Europe region. Existing connections and running automations are not impacted.
The team is actively working to resolve the issue. We will continue to provide updates on status.
Multiple Regions - Integration Service - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and the service is recovering.
Current status: We are monitoring the system to ensure stability and full recovery. Further updates will be shared soon
investigating
We are currently investigating reports of an issue in Integration Service in multiple regions.
Impact: Integration Service existing connections are not visible in Orchestrator, and attempts to create a new connection result in no response
Our teams are actively working to identify the cause and assess the scope of the issue. Further updates will be shared as soon as more information becomes available.
investigating
We are currently investigating reports of an issue in Integration Service in Singapore region.
Impact: Integration Service existing connections are not visible in Orchestrator, and attempts to create a new connection result in no response
Our teams are actively working to identify the cause and assess the scope of the issue. Further updates will be shared as soon as more information becomes available.
Multiple Regions - Agents - Partial Outage
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are actively working on implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml.
Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
identified
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
US - IXP - Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed to address the issue. We are actively monitoring the environment to confirm full service restoration.
investigating
Our team is making progress in identifying the root cause and is actively working diligently to mitigate the issue. No action is required from customers at this time.
investigating
We are currently investigating degraded performance affecting IXP in the US region.
Affected functionality:
- Automations utilizing IXP may experience increased latency
- Some requests may return HTTP 503 errors
Next steps:
Our team is actively investigating the root cause and working to restore full service. No action is required from customers at this time.
Multiple Regions - Customer Portal — Degraded Service
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
System recovery is in progress and Customer Portal features are now operational
We are currently monitoring system stability and conducting final verification before confirming
full resolution.
investigating
The upstream provider has identified the root cause of the disruption and is actively deploying a fix across affected instances We are seeing gradual improvement in Customer Portal functionality.
investigating
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause:
An upstream dependenc...
Multiple Regions - Agents and RPA - Web Search Outage
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions and are working on a fix.
Impact: Users may continue to be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our focus is on restoring service as quickly as possible.
investigating
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions.
Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Australia - Studio Web - Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue impacting Studio Web in the Australia region. Further updates will be provided shortly.
US - Studio Web - Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue impacting Studio Web in the US region. Further updates will be provided shortly.
Canada - Multiple Services - Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our teams have identified the issue causing degraded performance impacting customers accessing UiPath from the Canada region and have implemented a fix. We are currently monitoring the services to ensure stability and will share additional updates if needed.
monitoring
Our teams have identified the issue causing degraded performance impacting services in the Canada region and have implemented a fix. We are currently monitoring the services to ensure stability and will share additional updates if needed.
investigating
Update: Our teams are continuing to investigate the degraded performance impacting services in Canada. The scope has expanded from Orchestrator to all services in the Canada region. The investigation is ongoing, and we are working to identify the root cause. We will share additional updates as more information becomes available.
investigating
Our teams are continuing to investigate the degraded performance impacting Orchestrator in Canada. The investigation is ongoing, and we are working to identify the root cause. We will share additional updates as more information becomes available.
investigating
We are investigating reports of degraded performance impacting Orchestrator in Canada.
Our teams are working to identify the cause and will share more details as the investigation progresses.
