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TeamViewer Outage History

Daily provider-status observations and published incident history for TeamViewer.

Degraded performance

TeamViewer is reporting degraded performance. Verified . Official provider source.

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89.1% of 46 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
DEX Platform Intelligence, Insights not generating
major

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Started:

DEX Platform – UK South 1 DEX Platform – North Europe 1 DEX Platform – West Europe 1 DEX Platform – East US 1 DEX Platform – West US 1 DEX Platform – West US 2 DEX Platform – Canada Central 1
identified
We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.
Servicecamp maintenance
maintenance

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Started:

TeamViewer Ticketsystem
identified
We have temporarily disabled access to this service while performing important infrastructure updates. Service will be restored once validation is complete. Further updates will be provided here.
WebAPI incident
major Observed active window 27m

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Started:

API
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We´re currently seeing issues with our WebAPI services being unreliable, we´re working on a fix
DEX Platform Intelligence, Insights not generated for 11 days
major Observed active window 18m

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Started:

DEX Platform – East US 1
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports that Insights within intelligence have not been generated for 11 days. We have implemented a change. We are continuing to monitor the situation.
DEX Platform West Europe (WEU1)
minor Observed active window 3h 7m

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Started:

DEX Platform – West Europe 1
investigating
We are currently investigating an issue impacting customers hosted in our West Europe (WEU1) environment, where devices may not appear as expected within the platform. Our engineering teams have identified the source of the issue and are actively working towards remediation. We understand the impact this may have on your operations and are treating this as a high-priority incident. We will provide further updates as soon as more information becomes available
Degraded performance on US services
minor Observed active window 2h 27m

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Started:

TeamViewer Services
monitoring
We fixed the issue which caused the degraded performance and we are monitoring the results. We will update our status page with new information as soon as possible.
investigating
We are currently investigating an issue that affects a subset of our US-based services. Users are currently experiencing issues accessing web.us.teamviewer.com.
September 2026
Remote & Tensor : Degraded Performance
minor Observed active window 14h 42m

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Started:

TeamViewer Services
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified an issue that may cause delays in the delivery of some outbound emails. Our engineers are working on a resolution and we will provide updates as they become available.

Legacy Incident Archive

11 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Issue with TeamViewer license validation
minor Source not attested
Last archived state: resolved
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monitoring
We fixed the issue with the license validation and we are monitoring the results. Affected users should restart the TeamViewer Service and try again. We will update our status page with new information as soon as possible.
investigating
A subset of our users are currently experiencing a pop-up with license validation. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
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