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TeamViewer Outage History

Uptime record, past incidents, and downtime history for TeamViewer.

Checking current status...
63.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 77.8% 9 2
June 2026 60% 30 12
May 2026 64.5% 31 11
April 2026 61.9% 21 8

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
DEX Platform licensing service. Affected environments are unable to retrieve licensing information,
critical

Started: Jun 27, 5:46 PM

monitoring
Our teams are continuing work on hotfixes for the various supported versions. We have provided workarounds which are detailed in the following article depending on which version is being used. https://support.1e.com/portal/6/CUSTSUP/article/2668429367/Licensing.dll%20certificate%20expired:%20Users%20are%20unable%20to%20login%20to%20the%20Platform%20UI%20and%20the%20coordinator%20service%20will%20not%20stay%20running. We will continue to monitor the situation and provide an update by 14:00 ...
Jun 29, 2:36 PM
monitoring
Our teams have created a hotfix and provided workarounds which are detailed in the following article depending on which version is being used. https://support.1e.com/portal/6/CUSTSUP/article/2668429367/Licensing.dll%20certificate%20expired:%20Users%20are%20unable%20to%20login%20to%20the%20Platform%20UI%20and%20the%20coordinator%20service%20will%20not%20stay%20running. We will continue to monitor the situation and provide an update by 13:00 UTC on Monday 29th June
Jun 28, 12:49 PM
identified
Our teams are busy creating suitable hotfixes for the DEX Platform. More information will be available shortly covering the various versions via the banner on the Support Portal. The manual fix is still available as the previous update The next update will be before 14:00 UTC
Jun 28, 9:55 AM
identified
We have identified the root cause. The License.dll file that is used to communicate with the Licensing services has an embedded certificate, this certificate expired preventing the Coordinator service from starting. Our teams are working on the Hotfix We have resolved the issue with Single tenant SaaS Environments and have a manual fix to resolve On Prem customers prior to the hotfix being released. https://support.1e.com/portal/6/CUSTSUP/article/2668298242/Users%20are%20unable%20to%20login%2...
Jun 27, 9:37 PM
identified
We have identified the issue and teams are working towards a fix.
Jun 27, 7:10 PM
investigating
We are investigating an issue affecting the DEX Platform licensing service. Affected environments are unable to retrieve licensing information, which prevents instructions from being executed on the platform and/or preventing access. Impact Single Tenancy and On-Premises environments are affected Users see the error: "Licence Error The system in unable to retrieve it's license information" when trying to log in Infrastructure logs show: VerifyActivationSignature: failed(3) If users are a...
Jun 27, 5:46 PM
Login issues
minor

Started: Jun 22, 1:37 PM

monitoring
We are continuing to monitor for any further issues.
Jun 22, 1:52 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 22, 1:52 PM
investigating
We are currently investigating this issue.
Jun 22, 1:37 PM
Community outage
critical

Started: Jun 10, 7:32 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 10, 8:01 AM
investigating
We're currently experiencing issues with the TeamViewer Community platform, which is temporarily unavailable.
Jun 10, 7:32 AM
Degraded Performance - Custom modules
minor

Started: Jun 10, 6:41 AM

investigating
A subset of our users are currently experiencing issues with downloading custom modules. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Jun 10, 6:41 AM
April 2026
Degraded Performance - Managed devices
minor

Started: Apr 28, 5:46 AM

monitoring
We fixed the issue which caused the degraded performance and can see that it has stabilized. We are continuing to monitor the situation. We will update our status page with new information as soon as possible.
Apr 28, 6:25 AM
identified
A subset of our users are currently experiencing technical issues with managed devices visibility. Our engineers are working on the issue. We will update our status page with new information as soon as possible.
Apr 28, 5:46 AM
DEX Connectivity issue - UK South 1
critical

Started: Apr 23, 6:20 AM

monitoring
We are continuing to monitor for any further issues.
Apr 23, 7:34 AM
monitoring
We have identified the cause of the issue and applied a fix. Client connections are now restored, and we are closely monitoring to ensure stability.
Apr 23, 7:14 AM
investigating
A subset of our clients are currently experiencing a connectivity issue when accessing our DEX services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Apr 23, 6:20 AM
Managed devices
major

Started: Apr 17, 8:53 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 17, 9:18 AM
investigating
We are currently investigating an issue that causes managed devices to be missing from the device list.
Apr 17, 8:53 AM
Managed devices
critical

Started: Apr 13, 9:35 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 13, 9:59 AM
investigating
Due to an ongoing issue, there is an issue displaying the Managed device list currently.
Apr 13, 9:35 AM
March 2026
Issue with TeamViewer license validation
minor

Started: Mar 25, 11:50 AM

monitoring
We fixed the issue with the license validation and we are monitoring the results. Affected users should restart the TeamViewer Service and try again. We will update our status page with new information as soon as possible.
Mar 25, 12:00 PM
investigating
A subset of our users are currently experiencing a pop-up with license validation. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Mar 25, 11:50 AM
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