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Shippo

Elevated error rate on DHL Express label generation

Minor Impact Resolved Duration: 3d 4h 30m August 28, 2026
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Current answer

Shippo experienced a minor incident: Elevated error rate on DHL Express label generation. ServiceAlert observed recovery on Sep 1, 2026.

Official Shippo status page Current Shippo status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
DHL Express

Incident Timeline

Investigating
We are currently experiencing elevated label creation errors affecting shipments using Shippo’s DHL Express master account only. Our team is actively investigating the issue and working toward a resolution.

We’ll provide further updates as more information becomes available.
Aug 28, 2026 at 7:39 PM UTC
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