Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Object Storage services in the fr-par region have returned to normal operating conditions following the deployment of the fix. Our teams continue to closely monitor the infrastructure to ensure service stability before marking the incident as resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
Following an infrastructure deployment, connectivity was disrupted across several racks, potentially impacting Object Storage customers in the fr-par region through increased latency and request errors. The issue has been identified, and our engineering teams are currently deploying a fix to restore normal service operations.
[Generative API] - [global] - Bge-multilingual-gemma-2 became unavailable
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
A fix has been implemented and we are monitoring the results.
identified
19th October from 2:30pm to 7pm
Some requests to the deepseek-v4.1-flash model have experienced elevated timeouts.
We have implemented a mitigation, and error rates are improving. We're monitoring the situation.
[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
Since Saturday October 18, 2026 at 07:55 UTC (09:55 Paris time), Serverless SQL Databases as occured slow cold start for the DB and DB in status error.
Temperatures are decreasing following an intervention by our service provider.
investigating
Servers in room 108 experience temperature increase.
This lead to CPU throttling and may result into unreachable instance.
We are working with our datacenter provider to fix the situation.
Timeouts are observed on qwen3-embedding-8b model through the Generative API.
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
[File Storage] - [fr-par-1] High latencies
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Customers may experience high latencies on File Storage in fr-par-1 due to an internal component issue. The issue has been identified and resolved. We are monitoring the situation to ensure stability.
investigating
Customers may experience high latencies on File Storage in fr-par-1 due to an internal component issue.
[Billing] - Duplicate email sent for Purchase Orders
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been found and fixed. Duplicate billing emails were sent, especially during the domain direct purchase. Actual charges were processed only once.
investigating
Customers may receive duplicate email notifications for their purchase orders.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[Network infrastructure] - [nl-ams] Public switch h6-1219 is unreachable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers experience a full outage of public connectivity on servers located in Hall 6, rack 6.12.19, ams1.
[Block Storage] - [fr-par-2] High latencies on b_ssd volumes
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Customers using b_ssd volume experienced high latencies from 18h25 to 18h30 UTC due to a network issue.
sbs_5k and sbs_15k were NOT impacted.
[Block Storage] - [fr-par-2] High latencies and errors on volumes
Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience high latencies and errors on Block Storage volumes in fr-par-2 due to an issue on an internal component.
[Generative APIs] - qwen3.6-35b-a3b model instabilities
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience transient 5xx errors when using the qwen3.6-35b-a3b model due to instabilities on an internal component.
[Dedibox VPS] - VPS connectivity issues in Paris.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues with their Dedibox VPS instances in the Paris region due to an internal infrastructure issue.
