New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Cockpit] Listing data exporters results in an error
minor

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 Cockpit pl-waw-2 pl-waw-3 it-mil-1 it-mil-2 it-mil-3
investigating
After a faulty deployment, listing data exporters in the Cockpit Console results in error.
Degraded Performances on it-mil APIs
minor

View incident details and source

Started:

APIs it-mil-1 it-mil-2 it-mil-3
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
[Generative API] - [global] - Deepseek v4.1 flash timeouts
minor

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Started:

Generative API
monitoring
A fix has been implemented and we are monitoring the results.
identified
19th October from 2:30pm to 7pm Some requests to the deepseek-v4.1-flash model have experienced elevated timeouts. We have implemented a mitigation, and error rates are improving. We're monitoring the situation.
[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
minor Observed active window 2h 9m

View incident details and source

Started:

Serverless-Database
investigating
Since Saturday October 18, 2026 at 07:55 UTC (09:55 Paris time), Serverless SQL Databases as occured slow cold start for the DB and DB in status error.
[Dedibox] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachable
minor Observed active window 22h 59m

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Started:

Dedibox
monitoring
A faulty device has been replaced.
investigating
PUB service down on devices located in PARDC3 / Room 4-4 / Rack C18  since 2026/10/18 12:30 UTC, Checks in progress
[FR-PAR-1] - Failure in cooling system
minor Observed active window 1h 2m

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Started:

fr-par-1 Instances
monitoring
Temperatures are decreasing following an intervention by our service provider.
investigating
Servers in room 108 experience temperature increase. This lead to CPU throttling and may result into unreachable instance. We are working with our datacenter provider to fix the situation.
[GAPI] - [Global] - Qwen3 Embeddings produces timeouts
minor Observed active window 32m

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Started:

Generative API
investigating
Timeouts are observed on qwen3-embedding-8b model through the Generative API.
[DC3] - Public Switch Unreachable at DC3, Rack S46-E16
minor Observed active window 103h 27m

View incident details and source

Started:

Dedibox DC3
identified
We found the root cause and applied a patch in order to recover the service. However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.
investigating
We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3. The switch is currently unreachable, and the root cause of the issue is still under investigation. As a result, all customer servers connected to this switch are currently unreachable. Our team is investigating the situation and will provide further updates as soon as more information becomes available.
[Network] [DC2]- Switch Down in Room 205-Rack G2.
minor Observed active window 4h 26m

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Started:

Dedibox DC2
investigating
We have detected a public switch is down in DC2, Room : 205 205, Rack G2
[Dedibox] - [DC5] - RPN Switch bay A53 and A54 planned maintenance
minor Observed active window 24h 8m

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Started:

DC5 RPN
investigating
We have a temporary outage on a RPN Switch bay A53 an A54 which might cause traffic issue. As such, a maintenance is planned : 14/10 - 10 AM UTC/12 AM Paris time A short interruption (approximately 5 minutes) is to be expected.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
[BMNA] - global - epp instability for some TLDs
minor Source not attested
Last archived state: resolved
View archived record details
BookMyName Domains Domains
identified
We are currently experiencing an issue with our EPP connection for the following TLDs: art, audio, baby, beauty, bond, build, cam, christmas, college, cyou, desi, diet, fans, flowers, guitars, hair, help, icu, lol, makeup, mom, monster, ooo, pics, quest, rent, saarland, skin, xyz All operations (registration, renewal, transfer, etc.) for these TLDs are temporarily suspended while we restore the connection. We apologize for the inconvenience and will update this page as soon as services resume.
[OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage pod
minor Source not attested
Last archived state: resolved
View archived record details
Object Storage
investigating
Starting 6.30 a.m UTC, clients may experience very high p99 latencies due to a slow storage pod.
[BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc)
minor Source not attested
Last archived state: resolved
View archived record details
BookMyName
investigating
Impacted products: Domain Purchase for Elements, Domain Purchase for Dedibox We are currently investigating this issue.
[API] - [it-mil] - Not Available
major Source not attested
Last archived state: resolved
View archived record details
APIs
investigating
APIs unavailable in it-mil-1. We are currently investigating this issue.
pl-waw - websites scw.site inaccessible
minor Source not attested
Last archived state: resolved
View archived record details
pl-waw-1 pl-waw-2 pl-waw-3 Web Hosting
investigating
Websites are inaccessible via their free subdomains (*.waw.scw.site / .scw.site) on the pl-waw region, whereas custom domains are working fine. Mail, FTP, and other services remain unaffected.
[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network
Source not attested
Last archived state: resolved
View archived record details
fr-par-1 fr-par-2 fr-par-3 Serverless Container
monitoring
We have finished rolling back the faulty deployment. Situation should be good now for all users.
investigating
On a small subset of our fr-par infrastructure, between 2026-08-17 09:20 UTC and 2026-08-17 16:15 UTC, some containers attached to a Private Network were not able to reach resources inside that PN. This issue is likely due to a faulty deployment, that we have reverted at 2026-08-17 16:15 UTC. Containers should now be able to reach resources in their Private Network as before. If your container has faced issues like "timeouts" or "connection error" while trying to reach a resource through th...
[EDGE] - random 403 returned on 76 pipelines
minor Source not attested
Last archived state: resolved
View archived record details
investigating
403 errors may be returned for several pipelines, due to cache synchronization issue
[PAR] Nine IX blackholed some traffic
minor Source not attested
Last archived state: resolved
View archived record details
Dedibox DC1 DC2 DC3 DC4 DC5
investigating
While putting in production a new IXP, they forgot to update the ACL on their side but we were still able to reach the RS, so we announced our prefixes but the other members of the IXP weren’t able to send traffic to us, leading to blackhole of 20Gbps.
[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges
critical Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
Scaleway Security team identified that resources behind *.fr-par.scw.cloud may be blacklisted by the security vendor ESET. Scaleway is in discussion with ESET to remediate the situation as soon as possible.
[BMNA] - AFNIC EPP connection
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Since 10:10 AM, our communication with AFNIC registry for TLDs (.fr, .bzh, .alsace, .paris, .wf, .yt, .tf, .pm) is unstable. Operations on domains from AFNIC may get errors. We are working on identifying the problem.
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