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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Cockpit] Listing data exporters results in an error
minor

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 Cockpit pl-waw-2 pl-waw-3 it-mil-1 it-mil-2 it-mil-3
investigating
After a faulty deployment, listing data exporters in the Cockpit Console results in error.
Degraded Performances on it-mil APIs
minor

View incident details and source

Started:

APIs it-mil-1 it-mil-2 it-mil-3
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
[Generative API] - [global] - Deepseek v4.1 flash timeouts
minor

View incident details and source

Started:

Generative API
monitoring
A fix has been implemented and we are monitoring the results.
identified
19th October from 2:30pm to 7pm Some requests to the deepseek-v4.1-flash model have experienced elevated timeouts. We have implemented a mitigation, and error rates are improving. We're monitoring the situation.
[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
minor Observed active window 2h 9m

View incident details and source

Started:

Serverless-Database
investigating
Since Saturday October 18, 2026 at 07:55 UTC (09:55 Paris time), Serverless SQL Databases as occured slow cold start for the DB and DB in status error.
[Dedibox] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachable
minor Observed active window 22h 59m

View incident details and source

Started:

Dedibox
monitoring
A faulty device has been replaced.
investigating
PUB service down on devices located in PARDC3 / Room 4-4 / Rack C18  since 2026/10/18 12:30 UTC, Checks in progress
[FR-PAR-1] - Failure in cooling system
minor Observed active window 1h 2m

View incident details and source

Started:

fr-par-1 Instances
monitoring
Temperatures are decreasing following an intervention by our service provider.
investigating
Servers in room 108 experience temperature increase. This lead to CPU throttling and may result into unreachable instance. We are working with our datacenter provider to fix the situation.
[GAPI] - [Global] - Qwen3 Embeddings produces timeouts
minor Observed active window 32m

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Started:

Generative API
investigating
Timeouts are observed on qwen3-embedding-8b model through the Generative API.
[DC3] - Public Switch Unreachable at DC3, Rack S46-E16
minor Observed active window 103h 27m

View incident details and source

Started:

Dedibox DC3
identified
We found the root cause and applied a patch in order to recover the service. However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.
investigating
We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3. The switch is currently unreachable, and the root cause of the issue is still under investigation. As a result, all customer servers connected to this switch are currently unreachable. Our team is investigating the situation and will provide further updates as soon as more information becomes available.
[Network] [DC2]- Switch Down in Room 205-Rack G2.
minor Observed active window 4h 26m

View incident details and source

Started:

Dedibox DC2
investigating
We have detected a public switch is down in DC2, Room : 205 205, Rack G2
[Dedibox] - [DC5] - RPN Switch bay A53 and A54 planned maintenance
minor Observed active window 24h 8m

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Started:

DC5 RPN
investigating
We have a temporary outage on a RPN Switch bay A53 an A54 which might cause traffic issue. As such, a maintenance is planned : 14/10 - 10 AM UTC/12 AM Paris time A short interruption (approximately 5 minutes) is to be expected.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

February 2026
[Transactional Email] - Low IP reputation with Microsoft servers
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are noticing an increase in issues with Microsoft, with the message: "temporarily rate limited due to IP reputation." Our team is already taking action to mitigate the issue, but you may notice some delays and retries when sending to Outlook, MSN, or Hotmail. Microsoft has acknowledged the issue and is currently investigating on their side.
[Cockpit] - Resource usage issue
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have identified an issue on resource usage ingestion. The monthly ressource usage may be slightly inaccurate due to a delay in 24/02/2026 data processing.
November 2025
[WEBHOSTING] SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service
major Source not attested
Last archived state: resolved
View archived record details
identified
Our service is currently experiencing disruption due to blacklisting by Microsoft. We are actively working with Microsoft to resolve this issue as soon as possible.