Current answer
Scaleway experienced a minor incident: [Generative API] - [global] - GLM-5.3 timeouts. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
fr-par-1
fr-par-2
fr-par-3
nl-ams-1
nl-ams-2
nl-ams-3
pl-waw-1
pl-waw-2
pl-waw-3
it-mil-1
it-mil-2
it-mil-3
Generative API
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 20, 2026 at 3:42 PM UTC
Investigating
Started Tuesday 20th October @ 5:04pm
The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.
The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.
Oct 20, 2026 at 3:31 PM UTC
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