Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
Following an infrastructure deployment, connectivity was disrupted across several racks, potentially impacting Object Storage customers in the fr-par region through increased latency and request errors. The issue has been identified, and our engineering teams are currently deploying a fix to restore normal service operations.
[Generative API] - [global] - Bge-multilingual-gemma-2 became unavailable
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
A fix has been implemented and we are monitoring the results.
identified
19th October from 2:30pm to 7pm
Some requests to the deepseek-v4.1-flash model have experienced elevated timeouts.
We have implemented a mitigation, and error rates are improving. We're monitoring the situation.
[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
Since Saturday October 18, 2026 at 07:55 UTC (09:55 Paris time), Serverless SQL Databases as occured slow cold start for the DB and DB in status error.
Temperatures are decreasing following an intervention by our service provider.
investigating
Servers in room 108 experience temperature increase.
This lead to CPU throttling and may result into unreachable instance.
We are working with our datacenter provider to fix the situation.
Timeouts are observed on qwen3-embedding-8b model through the Generative API.
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
[BookMyName] - [world] - Timeouts on web interface and API
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience timeouts when accessing the BookMyName web interface and API due to an internal component failure.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
A fix has been implemented and we are monitoring the results.
investigating
Since 08/07 15H11 UTC Object storage customers experienced connectivity issues with Object Storage on it-mil-1.
This was a routing issue and a fix was implemented at 08H26 UTC.
Situation is back to normal.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Since 08/07 16H UTC customers may experience connectivity issues with Object Storage on it-mil-1.
investigating
Customers may experience connectivity issues with Object Storage on it-mil-1.
[MSGQ] - [fr-par] Missing IPs quotas on Production organisation
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may be unable to create new deployments due to a lack of available IP addresses on the MSGQ service in the fr-par region.
A fix has been implemented and we are monitoring the results.
investigating
Servers continue to operate normally. However, customers may experience failures when attempting to reboot servers in rescue mode or perform install, reinstall, clean, and reset operations due to an incompatibility with an internal dependency.
[File Storage] - [fr-par-1] High latencies on File Storage
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience high latencies on File Storage in fr-par-1, we are currently investigating this issue.
[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Instances that were restored through snapshots can produce new snapshots, but cannot restore those snapshots.
We are currently investigating this issue.
[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing an issue in the ams1 zone affecting the creation and upgrading of Public Gateways. Existing online gateways are not affected. Our engineering team is actively investigating, and we will provide updates as they become available.
