New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Generative API] - [global] - GLM-5.3 timeouts
minor

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 pl-waw-2 pl-waw-3 it-mil-1 it-mil-2 it-mil-3 Generative API
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Started Tuesday 20th October @ 5:04pm The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.
[fr-par] Partial unavailability affecting an Object Storage cluster
minor

View incident details and source

Started:

Object Storage
monitoring
Object Storage services in the fr-par region have returned to normal operating conditions following the deployment of the fix. Our teams continue to closely monitor the infrastructure to ensure service stability before marking the incident as resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
Following an infrastructure deployment, connectivity was disrupted across several racks, potentially impacting Object Storage customers in the fr-par region through increased latency and request errors. The issue has been identified, and our engineering teams are currently deploying a fix to restore normal service operations.
[Generative API] - [global] - Bge-multilingual-gemma-2 became unavailable
minor Observed active window 25m

View incident details and source

Started:

Generative API
investigating
Started Tuesday 20th October 2:50pm The model is not available. We're working to fix it asap.
[Cockpit] Listing data exporters results in an error
minor

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 Cockpit pl-waw-2 pl-waw-3 it-mil-1 it-mil-2 it-mil-3
investigating
After a faulty deployment, listing data exporters in the Cockpit Console results in error.
Degraded Performances on it-mil APIs
minor

View incident details and source

Started:

APIs it-mil-1 it-mil-2 it-mil-3
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
[Generative API] - [global] - Deepseek v4.1 flash timeouts
minor Observed active window 20h 2m

View incident details and source

Started:

Generative API
monitoring
A fix has been implemented and we are monitoring the results.
identified
19th October from 2:30pm to 7pm Some requests to the deepseek-v4.1-flash model have experienced elevated timeouts. We have implemented a mitigation, and error rates are improving. We're monitoring the situation.
[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
minor Observed active window 2h 9m

View incident details and source

Started:

Serverless-Database
investigating
Since Saturday October 18, 2026 at 07:55 UTC (09:55 Paris time), Serverless SQL Databases as occured slow cold start for the DB and DB in status error.
[Dedibox] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachable
minor Observed active window 22h 59m

View incident details and source

Started:

Dedibox
monitoring
A faulty device has been replaced.
investigating
PUB service down on devices located in PARDC3 / Room 4-4 / Rack C18  since 2026/10/18 12:30 UTC, Checks in progress
[FR-PAR-1] - Failure in cooling system
minor Observed active window 1h 2m

View incident details and source

Started:

fr-par-1 Instances
monitoring
Temperatures are decreasing following an intervention by our service provider.
investigating
Servers in room 108 experience temperature increase. This lead to CPU throttling and may result into unreachable instance. We are working with our datacenter provider to fix the situation.
[GAPI] - [Global] - Qwen3 Embeddings produces timeouts
minor Observed active window 32m

View incident details and source

Started:

Generative API
investigating
Timeouts are observed on qwen3-embedding-8b model through the Generative API.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026
[Redis] - [fr-par, nl-ams, pl-war] Failing provisioning and workflows
minor Source not attested
Last archived state: resolved
View archived record details
identified
Customers may experience failing workflows on Redis such as provisioning new instances
[DDBX] - [world] - Order/renewal validation is broken
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues when validating VPS, webhostings and domains orders. Issue is currently being investigated. Updates will be shared as soon as we have additional details.
[Managed Inference] - [fr-par] Dedicated Deployments unavailability
major Source not attested
Last archived state: resolved
View archived record details
identified
Customers are unable to create new Dedicated Deployments in the Managed Inference service.
[Serverless SQL DB] - [fr-par] DB/API unavailable
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience unavailability on Serverless SQL DB in the fr-par region.
[LBAS] - [PAR1] - Private Networks issue on many LBs
major Source not attested
Last archived state: resolved
View archived record details
investigating
Data Warehouse experiencing issues creating new deployments
investigating
The following services are impacted by this incident : - Kapsule Control Plane API for new clusters and some existing cluster unreachable - LBs are experiencing configuration latencies, which impacts Kapsule node scaling
investigating
We are currently observing connectivity issues with Load Balancers caused by a partial outage on an internal dependency in the fr-par-1 region.
[WBHE] - Dedibox to Element migrations are failing
major Source not attested
Last archived state: resolved
View archived record details
investigating
Due to ongoing incident on BookMyName, our migration flow is failing due to nameservers unavailability. We will relaunch the migration once the BMN incident is resolved.
[API Gateway] - [pl-waw] Connectivity issues
major Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues with their APIs in the pl-waw region.
[Domain Names] All BookMyName services unavailable
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Nos équipes ont identifié et isolé la cause de l'incident affectant les informations de contact de vos noms de domaine. L'ensemble des clients concernés a été contacté individuellement. Le service est pleinement rétabli depuis hier à 22h00 (CET). Vous pouvez désormais administrer vos noms de domaine normalement. Veuillez noter toutefois que certaines fonctionnalités secondaires restent temporairement indisponibles ; nous prévoyons leur réactivation progressive dans les prochaine...
monitoring
Nos équipes ont identifié et isolé la cause de l'incident affectant les informations de contact de vos noms de domaine. Le service sera pleinement rétabli dans la soirée. Vous pourrez alors administrer vos noms de domaine normalement. Veuillez noter toutefois que certaines fonctionnalités secondaires resteront temporairement indisponibles. Compte tenu du rétablissement effectif du service ce jour, les renouvellements automatiques seront assurés sans interruption. Par conséquent, et...
investigating
À ce stade, nous confirmons que les noms de domaine enregistrés auprès de Bookmyname ne présentent aucun risque identifié. Les modifications intervenues sur les informations de contact associées ont été entièrement rétablies dans leur configuration initiale. À ce stade de nos investigations, nous ne sommes pas en mesure de vous informer d’une date de reprise du service. Compte tenu des délais nécessaires à l’analyse, et à titre exceptionnel et gracieux, nous procéderons...
investigating
At 08:55 CEST on May 5th, we detected an unusual activity on the BookMyName Information System. Customers may have seen a modification of their contact information related to their domain names. Due to that we have decided to shutdown all public access to BookMyname the time for us to perform the investigation. From our first round of investigation we have not seen any zone modification or domain transfer out. We will keep you updated on any progress we will make on the investigation. ...
investigating
We are continuing to investigate this issue.
investigating
All BookMyName services are unavailable, and we are currently investigating the root cause. Domain management on Scaleway and Dedibox are also impacted.
[API Gateway] - [it-mil-1] DNS resolving issues
minor Source not attested
Last archived state: resolved
View archived record details
identified
Customers may experience issues resulting using our APIs in the it-mil-1 region.
[AGWX] - [it-mil-1] - DNS resolving issues
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience DNS resolving issues resulting in service unavailability on API Gateway in the it-mil-1 region.