New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Generative API] - [global] - GLM-5.3 timeouts
minor

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 pl-waw-2 pl-waw-3 it-mil-1 it-mil-2 it-mil-3 Generative API
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Started Tuesday 20th October @ 5:04pm The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.
[fr-par] Partial unavailability affecting an Object Storage cluster
minor

View incident details and source

Started:

Object Storage
monitoring
Object Storage services in the fr-par region have returned to normal operating conditions following the deployment of the fix. Our teams continue to closely monitor the infrastructure to ensure service stability before marking the incident as resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
Following an infrastructure deployment, connectivity was disrupted across several racks, potentially impacting Object Storage customers in the fr-par region through increased latency and request errors. The issue has been identified, and our engineering teams are currently deploying a fix to restore normal service operations.
[Generative API] - [global] - Bge-multilingual-gemma-2 became unavailable
minor Observed active window 25m

View incident details and source

Started:

Generative API
investigating
Started Tuesday 20th October 2:50pm The model is not available. We're working to fix it asap.
[Cockpit] Listing data exporters results in an error
minor

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 Cockpit pl-waw-2 pl-waw-3 it-mil-1 it-mil-2 it-mil-3
investigating
After a faulty deployment, listing data exporters in the Cockpit Console results in error.
Degraded Performances on it-mil APIs
minor

View incident details and source

Started:

APIs it-mil-1 it-mil-2 it-mil-3
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
[Generative API] - [global] - Deepseek v4.1 flash timeouts
minor Observed active window 20h 2m

View incident details and source

Started:

Generative API
monitoring
A fix has been implemented and we are monitoring the results.
identified
19th October from 2:30pm to 7pm Some requests to the deepseek-v4.1-flash model have experienced elevated timeouts. We have implemented a mitigation, and error rates are improving. We're monitoring the situation.
[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
minor Observed active window 2h 9m

View incident details and source

Started:

Serverless-Database
investigating
Since Saturday October 18, 2026 at 07:55 UTC (09:55 Paris time), Serverless SQL Databases as occured slow cold start for the DB and DB in status error.
[Dedibox] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachable
minor Observed active window 22h 59m

View incident details and source

Started:

Dedibox
monitoring
A faulty device has been replaced.
investigating
PUB service down on devices located in PARDC3 / Room 4-4 / Rack C18  since 2026/10/18 12:30 UTC, Checks in progress
[FR-PAR-1] - Failure in cooling system
minor Observed active window 1h 2m

View incident details and source

Started:

fr-par-1 Instances
monitoring
Temperatures are decreasing following an intervention by our service provider.
investigating
Servers in room 108 experience temperature increase. This lead to CPU throttling and may result into unreachable instance. We are working with our datacenter provider to fix the situation.
[GAPI] - [Global] - Qwen3 Embeddings produces timeouts
minor Observed active window 32m

View incident details and source

Started:

Generative API
investigating
Timeouts are observed on qwen3-embedding-8b model through the Generative API.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026
[Apple Silicon] - [fr-par-1] Increased delivery & installation time for Apple Silicon machines
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues caused by a PostgreSQL LISTEN/NOTIFY bug in fr-par-1. Asahi and DevOS configuration/installation workflows on Mac-Mini servers are currently unable to complete & will result in retry. This may cause machine to temporarily end up in error state or installation to take longer than usual. We are working to restablish the service as fast as possible.
[Identity and Access Management] - [world] API unavailable
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
From 10:55AM CET to 11:01AM CET, an incident occured on the IAM service. Impacts include: -All management actions on Groups, Policies, Applications, API keys ans Users were impossible -Some console users may have been automatically logged out -Login on console was unavailable -Some products with direct dependencies on IAM were partly unavailable on some limited control plane endpoints, mostly on Create endpoints: SSH keys, Kubernetes, MongoDB, Serverless products, Block Storage, Edge Service...
investigating
Customers may experience API errors when interacting with Identity and Access Management due to an internal dependency issue. Impact from 10.55 am to 11.01 am
Generative API instabilities
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may encounter 403 or 500 errors when querying the service. The root cause has been identified, and we're working on a fix.
[KUBE] - [it-mil] - creating/upgrade cluster issue
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Due to an internal dependency, all upgrades and new cluster creations on IT-Mil are currently blocked. Our team is actively working on a solution.
[Instance Orchestration] - [fr-par-2] No public IPv4 available
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently unable to assigne IPv4 adresses in the Paris (fr-par-2) region. This may affect the creation of new instances requiring a public IPv4 address
[WebHosting Elements] - [fr-par] Platform connectivity issues
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues on the WebHosting platform pf-1005. Our teams are working to resolve the issue.
[OBJS] - [nl-AMS] Object Storage availability issues on AMS
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue on the second server have been fixed. The major impact started from 10h37 UTC to 11h53 UTC with roughly 1% of AMS requests resulting in errors. The team is now monitoring the situation.
investigating
Due to 2 servers of the same Object Storage cluster being down in 2 different AZ, access to data stored on that cluster can return 500 errors. Our team is on it.
[Cockpit] - [nl-ams/pl-waw] Elevated error rates on metrics and logs
major Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience elevated error rates on metrics and logs in Cockpit on the nl-ams and pl-waw regions.
[DRPN] - [DC5 room 1 rack D13 blocks K and L] - RPN switch down
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience RPN connectivity issues with Dedibox servers in DC5 room 1 rack D13 block K and L due to an unreachable RPN switch. Public connectivity is not affected.
[Dedibox RPN] - [DC5 room 1 rack D13 block F] - RPN switch down
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience RPN connectivity issues with Dedibox servers in DC5 room 1 rack D13 block K and L due to an unreachable RPN switch. Public connectivity is not affected.