New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Riege Software Outage History

Uptime record, past incidents, and downtime history for Riege Software.

Checking current status...
30.4% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 0% 12 12
April 2026 46.7% 30 16
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Passar: Starke Verzögerungen beim Warenverkehr / Heavy delays in goods transportation
major

Started: May 8, 9:30 AM

identified
Significant delays in the movement of goods. The emergency procedure may be applied. Starke Verzögerungen beim Warenverkehr. Das Notfallverfahren kann angewendet werden.
May 8, 1:50 PM
identified
Goods declarations currently cannot be activated either via the domicile procedure or through transport declarations. For further information, please contact the BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html Warenanmeldungen können derzeit weder über das Domizil noch über Transportanmeldungen aktiviert werden. Für weitere Informatione...
May 8, 9:30 AM
Performance degradation at German Customs

Started: May 5, 8:32 AM

investigating
German Customs has unreported performance degradation, that is why there are currently delays We have requested further information from Customs
May 5, 8:32 AM
April 2026
Scope email issues
minor

Started: Apr 18, 7:45 AM

identified
We are continuing to work on a fix for this issue.
Apr 18, 6:10 PM
identified
We are continuing to work on a fix for this issue.
Apr 18, 2:37 PM
identified
The issue has been identified and a fix is being implemented.
Apr 18, 11:02 AM
investigating
We are continuing to investigate this issue.
Apr 18, 7:46 AM
investigating
Some customers report email issues with Scope. Email sent from Scope does not arrive. Some customers use email to print documents from Scope. This is affected as well. We are actively investigating the cause of this issue.
Apr 18, 7:45 AM
Chartera Output malfunction / Chartera Output Störung
minor

Started: Apr 16, 8:40 AM

identified
The BAZG has reported an issue with document retrieval. For further information, please contact the BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html Das BAZG hat eine Störung beim Dokumentenbezug gemeldet. Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://ww...
Apr 16, 8:40 AM
Edec Probleme / Edec problems
minor

Started: Apr 13, 6:43 AM

investigating
In vereinzelten Fällen kommt es bei Importdeklarationen zu fehlenden Rückmeldungen. Die Übermittlung verbleibt im Status gesendet. In isolated cases, import declarations may not receive a response. In such cases, the transmission remains in “sent” status. https://www.bazg.admin.ch/de/systemverfuegbarkeit
Apr 13, 6:43 AM
March 2026
NL Douane - NCTS vertrek aangiftes
minor

Started: Mar 28, 8:58 AM

identified
We have received confirmation from the NHD - https://nh.douane.nl/ - that they found the issue and are working to resolve this.
Mar 30, 8:18 AM
investigating
We are continuing to investigate this issue.
Mar 28, 8:58 AM
investigating
If you receive the following error on a Dutch NCTS 5/DVA declaration: "/CC015C/TransitOperation/communicationLanguageAtDepartureCL192" ("nl") You can resolve this by clearing the "Language at Departure" field. Although the current value is "nl - Dutch," leaving this field empty will allow the declaration to be accepted. We are currently investigating this issue further with Dutch Customs.
Mar 28, 8:58 AM