We can confirm the issue impacting ATO GST forms is now resolved.
We will continue to monitor.
We apologise again for the disruption this has caused you and your customers.
identified
We are aware of an issue impacting ATO GST forms.
For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.
We will provide further updates as soon as possible.
Thank you for your patience.
investigating
We are currently investigating an issue impacting ATO GST forms.
For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.
We will provide further updates as soon as possible.
Thank you for your patience.
We can confirm the payment file response issue impacting transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
investigating
We’re aware of a payment file response issue currently impacting transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
The issue that was impacting services in TAS is now resolved.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
investigating
We are currently investigating an issue impacting services in TAS.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting services in TAS.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Please be advised this was not a PEXA issue
monitoring
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Please be advised this was not a PEXA issue
monitoring
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' whilst Bendigo Bank Limited works to resolve the issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update when available.
Please be advised this is not...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
investigating
We’re aware of a payment file response issue continuing to impact Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience an...
investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and...
Legacy Incident Archive
27 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Service Issue - ANZ Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
Please note this was not a PEXA issue
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
identified
The issue with ANZ is still ongoing. ANZ are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within the hour.
investigating
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update w...
April 2026
NAB Payment File Response Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re aware of a payment file response issue currently impacting National Australia Bank (NAB) and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with NAB to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue
W...
Service Issue - VIC
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting services in VIC is now resolved.
Lodgement Services are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
investigating
We are currently investigating an issue impacting services in VIC.
As a result, there may be delays with Lodgements
We will provide you with an update within the hour.
Thank you for your patience.
Service Issue - Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm the payment file response issue impacting CBA and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
investigating
We’re aware of a payment file response issue currently impacting CBA and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We are actively working with CBA to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update wi...
investigating
We’re aware of a payment file response issue currently impacting CBA and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with CBA to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update w...
Service Issue - QLD
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting services in QLD is now resolved.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
We thank you for your patience and will provide you with an update in an hour.
investigating
We are currently investigating an issue impacting services in QLD.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
March 2026
Service Issue - WA
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue that was impacting services in WA is now resolved.
Lodgement and Lodgement Verification are now working as normal.
We apologise for any inconvenience caused to you and your customers.
Please note, this is not an issue on PEXA's side.
We thank you for your patience and will provide you with an update in an hour.
identified
The issue impacting services in WA has been identified and a fix is currently being implemented.
In the meantime, Lodgement and Lodgement Verification may continue to experience delays.
Please note, this is not an issue on PEXA's side
We will provide you with an update within the hour.
identified
The issue impacting services in WA has been identified and a fix is currently being implemented.
In the meantime, Lodgement and Lodgement Verification may continue to experience delays.
Please note, this is not an issue on PEXA's side
We will provide you with an update within the hour.
identified
The issue impacting services in WA has been identified and a fix is currently being implemented.
In the meantime, Lodgement and Lodgement Verification may continue to experience delays.
Please note, this is not an issue on PEXA's side
We will provide you with an update within the hour.
identified
The issue impacting services in WA has been identified and a fix is currently being implemented.
In the meantime, Lodgement and Lodgement Verification may continue to experience delays.
Please note, this is not an issue on PEXA's side.
We will provide you with an update within the hour.
investigating
We are currently investigating an issue impacting services in WA.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
investigating
We are currently investigating an issue impacting services in WA.
As a result, there may be delays with Lodgement and Lodgement Verification.
We will provide you with an update within the hour.
Thank you for your patience.
Service Issue - NAB Payment File Response
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue with NAB is still ongoing. NAB are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We’ll provide you with an update within the hour.
investigating
We’re aware of a payment file response issue currently impacting National Australia Bank (NAB) and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with NAB to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue
We...